Medical Negligence Solicitors

Reviewed by
Peter Rigby, Director of Medical Neglience

The highest-rated medical negligence solicitors in Liverpool

At Patient Claim Line, we understand just how sensitive medical negligence can be. Whilst the majority of patients receive a good standard of care from the NHS and private clinics, for the small number who experience negligent care, the impact can be life-changing. If you’re based in Liverpool and think you have received substandard medical care from a local hospital or Trust, then our specialist medical negligence team can help. Our nationwide solicitors cover Liverpool and the surrounding areas, and can guide you through every step of the legal process.

What is medical negligence?

Medical negligence is when a medical professional or institution provides a substandard level of care or treatment. If medical negligence has caused you harm, pain or suffering; or resulted in further injury or worsened any pre-existing conditions, then you could be entitled to make a medical negligence claim. When you undergo medical treatment, you put your trust and health in the hands of the medical professional who is treating you. So, it can be devastating when the treatment doesn’t go as planned due to negligence or avoidable mistakes.

At Patient Claim Line, our solicitors are not just lawyers – they are medical negligence specialists who are experienced in investigating poor patient treatment. They fully understand the pain and suffering that can be caused by negligent care. Regardless of whether you received your treatment on the NHS or in private facilities, if you have experienced pain or suffering as a result of negligent care, then you could be eligible to make a claim.

For more information, visit our medical negligence guide.

We’ve helped patients in Liverpool since 2014

We’re the UK’s highest-rated medical negligence solicitors on Trustpilot for a reason. Since 2014, we’ve helped thousands of people get the support they need thanks to our experienced legal team. We operate nationwide, and have brought claims against many Trusts across Liverpool and the surrounding areas.

Thanks to our friendly and authentic approach, we can take the stress out of making a claim and guide you through you every step of the legal process. Our solicitors are not just lawyers – they’re medical negligence specialists, so they’re best-placed to help you get the compensation you deserve. Simply speak to a legal advisor for free on 0330 107 5320 or take our 10 second test to find out if you have a claim.

No win no fee medical negligence advice

If you have a potential claim, we want to make it easy for you. Legal fees can often mount up and this can put many people off from claiming the compensation they deserve. With Patient Claim Line, we operate on a ‘no win no fee’ basis, meaning that if you lose your case, you won’t have to pay any solicitor’s fees or costs. If your claim is successful, the costs will be covered by the losing party, though you will still have to pay solicitor’s fees.

Contact a solicitor that serves Liverpool

Our head office is based in Southport and our specialist medical negligence team are happy to discuss the details of your claim, to help guide you through the legal process. Our nationwide team cover Liverpool and the surrounding areas, and are also experienced in dealing with cases against both NHS and private institutions in the area, including:

  • Aintree University Hospital NHS Foundation Trust
  • Alder Hey Children’s NHS Foundation Trust
  • Bridgewater Community Healthcare NHS Foundation Trust
  • Liverpool Community Health NHS Trust
  • Liverpool Heart and Chest NHS Foundation Trust
  • Liverpool Women’s NHS Foundation Trust
  • Mersey Care NHS Trust
  • Royal Liverpool and Broadgreen University Hospitals NHS Trust
  • Southport and Ormskirk Hospital NHS Trust
  • St Helens and Knowsley Hospitals NHS Trust
  • The Clatterbridge Cancer Centre NHS Foundation Trust
  • The Walton Centre NHS Foundation Trust
  • Wirral Community NHS Foundation Trust
  • Wirral University Teaching Hospital NHS Foundation Trust

Claim types covered

Our expert team have successfully settled cases across a number of different specialisms, including (but not limited to):

Why choose our expert medical negligence solicitors?

At Patient Claim Line, we’re not just lawyers – we’re medical negligence experts. We have an established team of more than 100 solicitors, with a combined experience of over 400 years across various medical negligence specialisms. Our customers are always at the heart of everything we do, which is why we’re the highest-rated medical negligence firm on Trustpilot. With our support, we can help you to navigate the legal system with confidence.

What our customers say

“Overall, I had a good experience. From a client experience perspective, the involvement of a solicitor was the last thing that I anticipated. However, I think the relationship began on the right foot. I quickly obtained a rapport with Daniel, who was appropriately supportive but also quite candid. His honesty impressed me.”

– Dr Mark Chandley, commenting on his experience working with Solicitors Richard Allbeson and Daniel Finney

“Thank you for all your invaluable help in sorting out my claim. You did such a great job.”

– Our client, Mary, commenting on her experience of working with Solicitor Andrew Hesketh.

View more medical negligence case studies.

Meet the team

Georgia Briscoe

Georgia Briscoe
Director of Legal Strategy and Transformation

Georgia is one of our Directors of Medical Negligence and has an impressive wealth of knowledge. She has over 15 years of legal experience and is responsible for overseeing the whole medical negligence team.

Georgia prides herself on the development of her team and aims to ensure that everyone in the department shares the same passion, tenacity and drive to get the best possible result for the injured patient.

Georgia is in charge of the day to day operational running of our largest medical negligence department, working hard to ensure a self-sustainable future for the team. Georgia is heavily involved in developing Fletchers’ nationwide reputation as medical negligence experts, alongside ensuring that all of our cases are dealt with the utmost efficiency and professionalism.

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Bilal Qasim

Bilal Qasim
Team Leader/Senior Solicitor

Having joined Patient Claim Line in 2017, Bilal is a Clinical Negligence Solicitor with extensive experience in the medical negligence field. He has recently qualified as an internationally and nationally accredited mediator, recognised by the Civil Mediation Council, International Mediation Institute and Chartered Institute of Arbitrators. Bilal has been recognised for his excellent client work, having received the ‘Customer Award’ at our annual awards evening.

Having had continuous exposure to medical negligence claims throughout his career, Bilal has developed a large skillset, enabling him to bring matters to time-efficient, amicable solutions. Bilal completes a formal assessment of each case and strategically plans the progression of the case, ensuring all cases within his team run smoothly and that our customers receive the justice they deserve.

Bilal was also the recipient of the Customer Feedback Champion award in 2019.


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Jennifer Argent

Jennifer Argent
Medical Negligence Solicitor

Jennifer joined the team in 2018 with a wealth of experience of working in Medical Negligence in several firms across the North of England. As a Solicitor, Jennifer has an in-depth knowledge of the law and a recognition of the suffering that customers have already been through and the support that they may need through their claim. She works efficiently to achieve the best outcome for her customers. She has a wide range of experience within Medical Negligence and has particular expertise in delayed diagnoses of cancer, shoulder and eye injuries.


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Hannah Luscombe

Hannah Luscombe
Team Leader/Senior Solicitor

Hannah joined our Medical Negligence Department in February 2017, managing with a wide-ranging caseload with a particular interest in fatal claims.

Now, as a Senior Solicitor, Hannah supervises and develops junior members of her team and takes immense pride in delivering excellent client care and establishing a rapport with her clients to provide support throughout the claims process.

Above all, Hannah stands tall as a brilliant example of compassion and professionalism, inspiring many around her to strive for the highest standards of excellence.

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Sarah's Story

"Now we have peace of mind"

My husband, Nick, went back and forth to the doctors for a long time and tried everything the doctor recommended. But his illness got worse, to the point that he was in agony.

In the end we got so desperate that we asked for a referral. The doctor was reluctant, so we had to consult a private hospital. That’s when we found out there was a tumour. It took years from the onset of his illness to finally start cancer treatment.

He used to be a man with a lot to live for, but in the end he was in so much pain that he withdrew from the family. He became angry that nobody had helped him sooner, and the legal team were able to give him the validation that he was desperately seeking. The NHS confirmed if they had done more, Nick would still be alive today.