We've got your care home claim covered
A care home should be a place of trust. If you are paying fees for a service, and entrusting that service with a family member, you should rightly expect that your loved one will receive a good quality of life. Anything less is unacceptable. Unfortunately, we see many cases where that level of service has fallen so far below what it should be that it is deemed negligent. The result of nursing home negligence is often that the resident feels sad, depressed and in many cases, suffers physically as a result.
There are many people who need assistance with their day to day lives, whether it’s because of old age, disability, or just needing some extra help with certain tasks. For some, this assistance is provided at home and for others, they will move into a care home. There, they can be looked after and get the 24/7 care that they need. But when nursing home care becomes negligent, it usually materialises in the following ways:
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HOW CAN WE HELP WITH CARE HOME NEGLIGENCE?
At Patient Claim Line, we hear from many people who are concerned that a loved one residing in a care home is being mistreated, and that the standard of care expected (and paid for) is not being achieved. We can quickly advise as to whether your loved one has been the victim of nursing home negligence. In these cases, we can pursue a care home claim on the resident’s behalf.
If they are unable to pursue the claim themselves for whatever reason (someone has power of attorney or they lack mental capacity etc), we can happily set things up so we can deal with you or any close friend or family member that usually deals with their affairs.
SOME EXAMPLES OF CARE HOME NEGLIGENCE CLAIMS
Unfortunately, our legal team see many different examples of nursing home negligence. Some of the most common include:
- Trips and falls
- Poor hygiene
- Poor access to regular healthcare
- Poor living conditions
- Pressure sore claims
CAN I MAKE A CARE HOME NEGLIGENCE CLAIM?
Whether or not you can pursue a claim against the care home is down to whether the standard of care is deemed negligent and whether your loved one has suffered as a result. When we are able to prove nursing home negligence, we can look to pursue a claim. Patient Claim Line is here to advise you on this and to guide you through each step of the process.
If you are unsure if you are entitled to a care home negligence claim, our specialist team will be able to advise you further. It costs nothing to find out if you have a case, and all our nursing home claims are dealt with by specialist medical negligence solicitors, on a strictly no-win, no-fee basis.
Why Choose Patient Claim Line for your Medical Misdiagnosis claim?
Not just lawyers — medical negligence experts
Patient Claim Line was established in 2014 and consists of a team of medical lawyers specialising in medical negligence and misdiagnosis claims.
At Patient Claim Line we have more than 100 solicitors with combined experience of over 400 years and they will work on your behalf to achieve the best result possible for you.
It's not enough to use a solicitor who sometimes covers medical negligence. You need someone who knows this area through and through. That is what the solicitors here at Patient Claim Line do. They deal exclusively in this area of law and are experts in the field.
Meet the team
Director of Legal Strategy and Transformation
Georgia is one of our Directors of Medical Negligence and has an impressive wealth of knowledge. She has over 15 years of legal experience and is responsible for overseeing the whole medical negligence team.
Georgia prides herself on the development of her team and aims to ensure that everyone in the department shares the same passion, tenacity and drive to get the best possible result for the injured patient.
Georgia is in charge of the day to day operational running of our largest medical negligence department, working hard to ensure a self-sustainable future for the team. Georgia is heavily involved in developing Fletchers’ nationwide reputation as medical negligence experts, alongside ensuring that all of our cases are dealt with the utmost efficiency and professionalism.
Team Leader/Senior Solicitor
Having joined Patient Claim Line in 2017, Bilal is a Clinical Negligence Solicitor with extensive experience in the medical negligence field. He has recently qualified as an internationally and nationally accredited mediator, recognised by the Civil Mediation Council, International Mediation Institute and Chartered Institute of Arbitrators. Bilal has been recognised for his excellent client work, having received the ‘Customer Award’ at our annual awards evening.
Having had continuous exposure to medical negligence claims throughout his career, Bilal has developed a large skillset, enabling him to bring matters to time-efficient, amicable solutions. Bilal completes a formal assessment of each case and strategically plans the progression of the case, ensuring all cases within his team run smoothly and that our customers receive the justice they deserve.
Bilal was also the recipient of the Customer Feedback Champion award in 2019.
Medical Negligence Solicitor
Jennifer joined the team in 2018 with a wealth of experience of working in Medical Negligence in several firms across the North of England. As a Solicitor, Jennifer has an in-depth knowledge of the law and a recognition of the suffering that customers have already been through and the support that they may need through their claim. She works efficiently to achieve the best outcome for her customers. She has a wide range of experience within Medical Negligence and has particular expertise in delayed diagnoses of cancer, shoulder and eye injuries.
Senior Litigation Executive
Admitted to the roll of Solicitors in 2016, Kate is a Senior Litigation Executive at Patient Claim Line. She handles cases through to settlement or issuing. Within the team she is responsible for corresponding with customers and experts to ensure cases are conducted in a proactive and effective manner. Kate provides support and guidance to the team to deliver an outstanding service to our customers.
"Now we have peace of mind"
My husband, Nick, went back and forth to the doctors for a long time and tried everything the doctor recommended. But his illness got worse, to the point that he was in agony.
In the end we got so desperate that we asked for a referral. The doctor was reluctant, so we had to consult a private hospital. That’s when we found out there was a tumour. It took years from the onset of his illness to finally start cancer treatment.
He used to be a man with a lot to live for, but in the end he was in so much pain that he withdrew from the family. He became angry that nobody had helped him sooner, and the legal team were able to give him the validation that he was desperately seeking. The NHS confirmed if they had done more, Nick would still be alive today.