Care Home Neglect Claims

We've got your care home claim covered

A care home should be a place of trust. If you are paying fees for a service, and entrusting that service with a family member, you should rightly expect that your loved one will receive a good quality of life. Anything less is unacceptable. Unfortunately, we see many cases where that level of service has fallen so far below what it should be that it is deemed negligent. The result of nursing home negligence is often that the resident feels sad, depressed and in many cases, suffers physically as a result.

There are many people who need assistance with their day to day lives, whether it’s because of old age, disability, or just needing some extra help with certain tasks. For some, this assistance is provided at home and for others, they will move into a care home. There, they can be looked after and get the 24/7 care that they need. But when nursing home care becomes negligent, it usually materialises in the following ways:


At Patient Claim Line, we hear from many people who are concerned that a loved one residing in a care home is being mistreated, and that the standard of care expected (and paid for) is not being achieved. We can quickly advise as to whether your loved one has been the victim of nursing home negligence. In these cases, we can pursue a care home claim on the resident’s behalf.

If they are unable to pursue the claim themselves for whatever reason (someone has power of attorney or they lack mental capacity etc), we can happily set things up so we can deal with you or any close friend or family member that usually deals with their affairs.


Unfortunately, our legal team see many different examples of nursing home negligence. Some of the most common include:

  • Trips and falls
  • Malnutrition
  • Poor hygiene
  • Poor access to regular healthcare
  • Poor living conditions
  • Pressure sore claims


Whether or not you can pursue a claim against the care home is down to whether the standard of care is deemed negligent and whether your loved one has suffered as a result. When we are able to prove nursing home negligence, we can look to pursue a claim. Patient Claim Line is here to advise you on this and to guide you through each step of the process.

If you are unsure if you are entitled to a care home negligence claim, our specialist team will be able to advise you further. It costs nothing to find out if you have a case, and all our nursing home claims are dealt with by specialist medical negligence solicitors, on a strictly no-win, no-fee basis.

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Meet the team

Georgia Briscoe

Georgia Briscoe
Director of Legal Strategy and Transformation

Georgia is one of our Directors of Medical Negligence and has an impressive wealth of knowledge. She has over 15 years of legal experience and is responsible for overseeing the whole medical negligence team.

Georgia prides herself on the development of her team and aims to ensure that everyone in the department shares the same passion, tenacity and drive to get the best possible result for the injured patient.

Georgia is in charge of the day to day operational running of our largest medical negligence department, working hard to ensure a self-sustainable future for the team. Georgia is heavily involved in developing Fletchers’ nationwide reputation as medical negligence experts, alongside ensuring that all of our cases are dealt with the utmost efficiency and professionalism.

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