Award-winning lawyers on your side
Not just lawyers — medical negligence experts
There are a lot of Claims companies out there, but when it comes to Medical Negligence, we believe you need a specialist team of Medical Lawyers.
In our opinion it is not enough to just have a personal injury lawyer or someone who dabbles in Medical Negligence from time to time. Medical Negligence claims can be complex. They require specialist knowledge in order to ensure your claim is properly and successfully fought on your behalf, and that you receive the maximum level of compensation you are entitled to.
Why are we the UK's highest rated? Let's look at the evidence.
No win - no fee - no obligation. You have nothing to lose!
At Patient Claim Line, our moto is "Know for Sure, Know for Free". So what do we mean by that...
Know for Sure – Was this preventable or was this just one of those things? Could I take action that might stop this happening again? Am I entitled to compensation, can I pursue a claim and will it cost me anything to do so? These are just some of the many questions facing people after a medical mistake. At Patient Claim Line, we listen. We then give you a quick, honest and expert opinion as to whether or not you have a potential medical negligence case. Our legal teams are experts in this field. If you want to know for sure whether you have a Medical Negligence case worth pursuing, we are the people to advise you. If you don’t have a case, you at least have some answers. If you do have a case, our legal teams will explain the process and be with you every step of the way.
Know for Free - For many people, the worry of expensive legal fees and being left out of pocket is their number one concern. That’s why Patient Claim Line offers free specialist legal advice to all our customers. If our legal team cannot pursue a case on your behalf, you walk away without having paid a penny. If we feel there is a case worth pursuing and our legal team takes your case on, they always work on a No Win-No Fee basis. This means that if you pursue a claim, and the claim is not successful, then you walk away without having to pay a penny. That’s our promise to you.
Owned by a leading UK law firm
Unlike most claims companies, Patient Claim Line is owned and operated by a law firm, Fletchers Solicitors, who specialise in Medical Negligence. Fletchers were established in 1987, and have a Medical Negligence legal team of over 100 people working just in this area of law.
Fletchers is a Top 200 law firm, listed in the Legal 500 and is one of the Sunday Times Top 100 places to work. We also have access to a number of other Medical Negligence specialist firms, all of whom are fully vetted by Fletchers to ensure they offer the dedicated, specialist service that we demand our clients receive.
Medical Negligence specialists with over 400 years' combined experience
When you call Patient Claim Line, you know you are getting an experienced, specialist team to assess your case. The legal team itself has over 400 years' combined experience in dealing with injuries caused by Medical Negligence. Most claims companies cannot provide this level of experience when dealing with cases.
This experience means that when we take your case on, we are able to take on the big institutions like the government and NHS, and are able to fight for justice and ensure you get the best possible result.
Outstanding customer feedback
Our customers are genuinely at the heart of everything we do. We understand how people feel when they have been let down by a health professional and the health industry, and always show compassion, sensitivity, professionalism and above all, we listen to people. That’s why the people we have helped rate us so highly on Trustpilot.
Trustpilot is an independent review site and is similar to Trip Advisor, but for professional services. We have to offer the chance for ALL our clients to leave us a review, and are very proud of being the top rated Medical Negligence solicitors.
Meet the team
Director of Medical Negligence
Georgia is the Head of Medical Negligence and has an impressive wealth of knowledge. She has over 15 years of legal experience and is responsible for overseeing the whole medical negligence team. Within her role, Georgia ensures that all of our cases are dealt with the utmost efficiency and professionalism.
Head of Medical Negligence
Alison is a senior solicitor and supervises our medical negligence litigation team. She ensures cases are progressing through the litigation procedure in order to achieve settlement.
Customer Contact Team Manager
Catherine has 15 years experience in the industry and manages the initial contact team. When you make an enquiry, Catherine’s team is the first team you speak to and she is responsible for making sure your enquiry is dealt with as efficiently and professionally as possible.
Darren is a senior solicitor with over 16 years of relevant experience. He manages a team of lawyers, dedicated to successfully pursuing claims for substandard medical care.
Head of Legal Technical Support
Nicola has over 20 years of legal experience, the last 13 of which have been in Medical Negligence. Nicola constantly reviews all the cases to make sure everything is progressing properly.
Emma has a massive amount of experience in dealing with Serious Injury cases, handling some of the most high value cases in the UK. She offers all her clients a personal, passionate and friendly service.
With over 20 years of personal injury litigation, Sowmya has a wealth of knowledge, which she applies to her role as a senior solicitor.
Lucy has accumulated a vast amount of knowledge and uses her years of experience to help review your enquiry and help determine whether or not you have a case.
Kathryn is one of our Senior Solicitors and has over 10 years’ experience in the field, with both defendant and claimant claims.
Carol Brooks Johnson
Carol qualified as a solicitor over 20 years ago, before spending time in Western Australia and later specialising in Medical Negligence. Carol always strives to get her clients more than just financial compensation.
Julie has been a claimant clinical negligence solicitor for over 14 years and has experience in dealing with all claims and injury types. She was employed in the NHS before entering law and has previously chaired a local research ethics committee.
Angela is part of the Senior Solicitor team that assesses whether you have a claim or not. She is also involved in the company’s strategy in relation to medical negligence cases.
Senior Medical Lawyer
Michael has worked in the Medical Negligence field since 2008. Prior to joining our legal team, he worked for the NHS in Northern Ireland, dealing with high value and complex cases as well as public enquiries.
Natasha recently joined our legal team having previously assisted on cases involving serious birth injury as a result of Medical Negligence. This has given her a great level of knowledge and a high level of service to our clients, which is second to none.
Since qualifying as a solicitor in 2014, Chris has been working in Medical Negligence. Over this time he has dealt with many different types of Medical Negligence claim.
After graduating in Law in 2008, Becky completed her LPC and became a fully qualified Solicitor last year, specialising in Medical Negligence.