Who are we? We are specialists in medical negligence

Award-winning lawyers on your side

Not just lawyers — medical negligence experts

Patient Claim Line was established in 2014 and consists of a team of medical lawyers specialising in medical negligence and misdiagnosis claims.

At Patient Claim Line we have more than 100 solicitors with combined experience of over 400 years and they will work on your behalf to achieve the best result possible for you.

It’s not enough to use a solicitor who sometimes covers medical negligence. You need someone who knows this area through and through. That is what the solicitors here at Patient Claim Line do. They deal exclusively in this area of law and are experts in the field.

This is why we’re so highly rated.

No win - no fee - no obligation. You have nothing to lose!

At Patient Claim Line, we don’t want anyone with a possible claim to be put off by the worry of legal fees. That’s why we always work on a no win no fee basis. This means if you pursue your claim with us, and the claim is not successful, then you walk away without having to pay us a penny. That’s our promise to you.

By choosing Patient Claim Line, you are guaranteed peace of mind in all areas, at all times. It costs you nothing to find out if you have a claim. Asking the questions is the first step to peace of mind, whether you have a claim or not, and it will not have cost you anything. That’s a promise.

Owned by a leading UK law firm

Unlike most claims companies, Patient Claim Line is owned and operated by a law firm, Fletchers Solicitors, who specialise in Medical Negligence. Fletchers were established in 1987, and have a Medical Negligence legal team of over 100 people working just in this area of law.

Fletchers is a Top 200 law firm, listed in the Legal 500 and is one of the Sunday Times Top 100 places to work. We also have access to a number of other Medical Negligence specialist firms, all of whom are fully vetted by Fletchers to ensure they offer the dedicated, specialist service that we demand our clients receive.

Medical Negligence specialists with over 400 years' combined experience

When you call Patient Claim Line, you know you are getting an experienced, specialist team to assess your case. The legal team itself has over 400 years' combined experience in dealing with injuries caused by Medical Negligence. Most claims companies cannot provide this level of experience when dealing with cases.

This experience means that when we take your case on, we are able to take on the big institutions like the government and NHS, and are able to fight for justice and ensure you get the best possible result.

Outstanding customer feedback

Our customers are genuinely at the heart of everything we do. We understand how people feel when they have been let down by a health professional and the health industry, and always show compassion, sensitivity, professionalism and above all, we listen to people. That’s why the people we have helped rate us so highly on Trustpilot.

Trustpilot is an independent review site and is similar to Trip Advisor, but for professional services. We have to offer the chance for ALL our clients to leave us a review, and are very proud of being the top rated Medical Negligence solicitors.

We can guide you through your claim right from the initial phone call to how the claim will progress, and we ensure that you will receive excellent customer service every step of the way.

We are an experienced team of experts in this area and we encourage customer feedback. Our TrustPilot score is 4.8 and we have a customer team who have dealt with every type of claim imaginable and are compassionate, empathetic and understanding when dealing with your claim.

Our structure is quite unique with all the experts you may need for your claim all under one roof. We have medical experts as well as an extensive legal support team, who obtain medical records and research your claim in further detail. We will work tirelessly on your behalf to ensure that you receive the maximum level of compensation you are entitled to.

Patient Claim Line is owned and operated by Fletchers Solicitors, who are one of the top medical negligence law firms in the UK. Fletchers Solicitors specialises in medical negligence and serious injury and is listed in the Top 100 law firms in the UK and in the Legal 500.

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We’ve helped hundreds of people get the compensation they deserve

Patient Claim Line is owned and operated by Fletchers Solicitors which was established in 1987 and is a Top 100 law firm in the UK. We have a legal team of more than 100 people, who have a combined experience of over 400 years, working specifically in medical negligence law. We specialise in this area of law because we are passionate about helping people who have suffered avoidable pain and complications from a medical mistake, and we know how to get the best possible results for your case. Because of the size of the firm, we are confident in managing a variety of case types, and have valuable experience in taking on large organisations.

We are very proud of our company values, and that we put our customers at the heart of everything we do. We know that it is likely you are going through a very difficult time, but we will be there for you every step of the way. We have the experience to guide you through the process and can point you towards other places that may be able to offer support too. We always ask for customer feedback and are one of the top rated Medical Negligence Solicitors on Trustpilot.