Testimonials from happy customers - people like you

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Our best endorsement? Our customers.

To be listed on Trustpilot, our clients have to be invited automatically and without selection to provide us with feedback on our service. Trustpilot is totally independent and there is no way we can add to or influence the feedback we receive. Below are just some of the independently obtained comments received from our clients.

5 stars

Excellent communication and advice

Excellent communication and advice, would highly recommend.

Mrs Caroline Joanne Pow
17th July, 2019
5 stars

Really helpful

Really helpful

Miss Laura Jane Corbett
16th July, 2019
5 stars

Great service

Great service, very quick, open and realistic with changes of success

Garry Gallagher
15th July, 2019
5 stars

Very responsive staff and very friendly…

Very responsive staff and very friendly also. It makes the whole experience much easier to deal with.

Customer GM
15th July, 2019
5 stars

Great first experience they communicate…

Great first experience they communicate with me well and listen to what I had to say

Miss Nicola Suzette Lawrence
15th July, 2019
5 stars

Absolutely amazing!

After having experience of another well known medical claims company, I can honestly say that this company goes above and beyond anything I have experienced before. They are not only sympathetic, diligent and professional, they go above and beyond to ensure they are acting on your behalf. I cannot recommended highly enough, while my claim is still in process, I have been told what is happening every step of the way so far. My advice would be to look no further, you can be confident in using this company and know you are listened to and are important.

Ms Zoe Claire Sims
12th July, 2019
5 stars

Brilliant service throughout

Brilliant service throughout

Jack Manning
12th July, 2019
5 stars

Superb so far

Superb so far, quick and efficient. Highly recommended.

Mr Jonathan George Ashworth
11th July, 2019
5 stars

Excellent service.

Excellent service from the start very friendly people who are very easy to talk to on the phone. And couldn't of been any more helpful with giving you advice. I definitely recommend them.

Mr Austin James Huntley
11th July, 2019
5 stars

From start to finish Patient Claim Line…

From start to finish Patient Claim Line have listened and guided us through a process that we never thought we would have to use. We can highly recommend them if you need advice and help.

Debora
8th July, 2019
5 stars

Every one has been really lovely

Every one has been really lovely

Lisa Ley
8th July, 2019
5 stars

Phoned up spoke to a representative…

Phoned up spoke to a representative listened took it all down friendly sympathetic and explained everything in detail, so very good, if you are indecisive, don't be as it will be fine, i was at first but did it and glad i did now, because in my situation something had to be done, anyways hope this helps anyone make there mind up, all the best to everyone

Martin Derrick
3rd July, 2019
5 stars

skillsets.

Efficient,patient and above all good listeners. Would recommend them to advise and process forward your claim.

Mr Mark Anthony Thomas
2nd July, 2019
5 stars

So far they have been great

So far they have been great, accepted my claim, explained the process. Been kept up to date with things so far. Fingers crossed this will continue. Great, friendly staff that take notice of what is being said. Would definitely recommend so far.

Dean Palethorpe
2nd July, 2019
5 stars

Excellent service

Excellent service , great knowledgable staff that keep you informed all the time .. would recommend,

Mrs Patricia Anne Proctor
2nd July, 2019
5 stars

Quick to follow up application good…

Quick to follow up application good explanation of procedure would recommend

Kev Jackson
2nd July, 2019
5 stars

Made it so easy getting the claim…

Made it so easy getting the claim started.

David Smith
1st July, 2019
5 stars

Amazing and helpful

Every person I have spoken to have been so friendly and helpfull and so understand thay make sure you no there always going to be there for you all the way and that you understand everything that is going on and what till happen next I would give them more stars if I could brilliant

Kate
1st July, 2019
5 stars

very helpful and excellent customer…

very helpful and excellent customer service, even though my claim is ongoing would recommend them wholeheartedly.

a.taylor
1st July, 2019
5 stars

Very helpfull with all the paperwork a…

Very helpfull with all the paperwork a friendly& positive attitude many thanks..

Sibley
28th June, 2019
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