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Our best endorsement? Our customers.
To be listed on Trustpilot, our clients have to be invited automatically and without selection to provide us with feedback on our service. Trustpilot is totally independent and there is no way we can add to or influence the feedback we receive. Below are just some of the independently obtained comments received from our clients.
This is a very good medical claims line, would highly recommend them
Just at initial stages but so far they have been professional, prompt and friendly.
I would highly recommend using this…
I would highly recommend using this service to everyone. Fast, friendly and easy to use. If you have any reservations don't worry as patient claimline will no doubt have them covered.
Quick and efficient
Quick and efficient
They were very helpful and easy to…
They were very helpful and easy to communicate with. Highly recommend.
The service i received from the company…
The service i received from the company has been first rate cheers
Kindness with a professional attitude.
They were very kind, understanding and extremely efficient. They were also very friendly whilst remaining professional.
They were very patient .........
They were very patient while I explained my issue and kept me informed how my case was proceeding
Avery trust worthy firm shorted things…
Avery trust worthy firm shorted things out quickly and in a professional manor would recommend this company to anyone who asked me with out any problem doing so
Very efficient and swift
Very efficient and swift. Whatever the questions I asked them they competently answered me. However, it's the beginning of my father case let's see what's the result. But I can assure that they are positive people.
Very quick response
Very quick response. And very helpful
Very professional. Courteous and efficient. Dealt with my claim really quickly. A courier was sent to my home to sign the relevant documents so I didn’t even have to get out of my chair. Fantastic.
very good service ,help me understand…
very good service ,help me understand what would be happening,
Very friendly and understanding…
Very friendly and understanding professional. Highly. Recommend
Great service! I received information very quickly and…
I received information very quickly and my case was delt with afficiently and professionalintly I recommend you to anyone in my situation and have a huge amount of respect for this company and feel that they were personally there for me in my time of need
Very quick and efficient and very…
Very quick and efficient and very professional.
Worst customer service I have ever experienced
Great communication. They kept me updated through the initial process ( once I understood what information they required from me - no fault of theirs ). Everything was sorted out very quickly for the initial procedure. Would recommend to anyone.
Haven’t had a resolution for our claim yet, however so far patient claim line have been very efficient, great communicators and have explained everything thoroughly. We felt very confident in everything that was done.
Very friendly helpful service
Very friendly helpful service. They do what they say they will. Very happy with the service and the advice i received.