Dedicated to your satisfaction
Our best endorsement? Our customers.
To be listed on Trustpilot, our clients have to be invited automatically and without selection to provide us with feedback on our service. Trustpilot is totally independent and there is no way we can add to or influence the feedback we receive. Below are just some of the independently obtained comments received from our clients for medical negligence cases.
Excellent efficient service making a stressful process much easier to understand. The staff went above and beyond to ensure I was not overwhelmed during the process.
All excellent and fast
Such a great and helpful company, couldn’t recommend better!
Excellent customer service
Excellent customer service
Great customer service
Great customer service. Informative and expedient in support and throughout the process.
Patient Claim Line
Easy to contact. Quick referral and attentive. Understanding when it comes to your individual needs. Would recommend
Very quick very simple to apply
Very quick very simple to apply. Friendly understanding staff. Make things simple and easy to understand. I will recommend to everybody.
Very quick response and very helpful.
Very quick response and very helpful. Follow-up excellent. Thank you
The procs has only just begun but…
The procs has only just begun but everything seems very professional and those i’ve Dealt with are very courteous.
Very helpful and clear communication…
Very helpful and clear communication from the team.
Very clear and easy instruction to be…
Very clear and easy instruction to be forwarded onto the relevant solicitors
So far I have no problems
So far I have no problems. Patient Claim Line have acted professionally and quickly with my case.
I’m currently in the process of making…
I’m currently in the process of making my claim and waiting for the response as to whether the claim will be taken on. The service and communication Ive received so far has been exceptional from phone calls to arranging paperwork hand delivered to my door and taken away once i had read through them. Very positive experience so far.
Prompt response. Efficient referral. Very satisfied so far.
Very easy to use and the staff are very…
Very easy to use and the staff are very helpful and they are very efficient and polite.
Very good, so far,
It’s nice to know that you are there to…
It’s nice to know that you are there to support my case in what is a stressful time.
Still early days but so far been very…
Still early days but so far been very quick and helpful with getting the claim started
Sound Advice going forward
The decision to go forward with this was a difficult one to come to, however the assistance and guidance given here was clear and helpful and whilst claim is currently still pending I have every confidence in how it is going forward.