Testimonials from happy customers - people like you

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Our best endorsement? Our customers.

To be listed on Trustpilot, our clients have to be invited automatically and without selection to provide us with feedback on our service. Trustpilot is totally independent and there is no way we can add to or influence the feedback we receive. Below are just some of the independently obtained comments received from our clients.

5 stars

Mrs S Dickinson

Very pleasant and explained everything in a helpful manor

Mrs Dickinson
11th September, 2019
5 stars

Patient claim line were very helpful…

Patient claim line were very helpful and honest, reassuring and quick to put any worries to rest.

Mrs Edna May Eagles
10th September, 2019
5 stars

Very prompt in getting in touch

Very prompt in getting in touch. Communication very very good and informative . They don't hang around and seem to want to get things going asap which I guess is what any claimant would want to see.

Mr Julian David Bowen Rees
6th September, 2019
5 stars

Very easy to deal with quick response…

Very easy to deal with quick response kept informed all the time

alan collier
5th September, 2019
5 stars

Very grateful for the help and support…

Very grateful for the help and support provided. Handled details of my experience in a sensitive and professional manner. Thank you!

Mrs Tabassum Yusefi
3rd September, 2019
5 stars

Patient line have been very polite and…

Patient line have been very polite and friendly and very helpful thank you.

Margaret wolfdnddn
3rd September, 2019
5 stars

Great service would highly recommend

Great service would highly recommend

Charlie Wilcox
3rd September, 2019
5 stars

Efficient, Polite & Clear

Very efficient responses. Staff are courteous and advice clear and easy to understand.

Ms Sandra Ursula Lionel
3rd September, 2019
5 stars

so far so good very professional…

so far so good very professional keeping me updated regularly on the claim and what will happen next

John
3rd September, 2019
5 stars

Patient claim line were very easy to…

Patient claim line were very easy to deal with and very professional.

Yvonne Fahy
29th August, 2019
5 stars

Good Service

A quick and efficient job of referring me to the help I needed.

Jamie
29th August, 2019
5 stars

Dealt with my enquires very quick

Dealt with my enquires very quick

Mrs Donna Marie Lucas
28th August, 2019
5 stars

Excellent service

This is a first-time ever claim and the service has been excellent. Polite friendly staff keeping in touch and keeping me informed as to what's going on and why. Would highly recommend.

Mr Padgett
28th August, 2019
5 stars

Excellent service highly recommend this…

Excellent service highly recommend this firm customer care is outstanding

Mrs Toni Elizabeth Hobbs
27th August, 2019
5 stars

Very helpful and understanding

Very helpful and understanding . Highly recommend their service !

Zak
27th August, 2019
5 stars

Excellent

Excellent, fast service. Staff are friendly and understanding. Nothing is to much trouble and they email you as well so you always have a record of things that are happening and phone calls etc. Thank you

Mrs Claire Elizabeth Horton
27th August, 2019
5 stars

Stress free

Stress free. Phoned them and they arranged a time to suit me for someone to call me back to take all the details. Within a few days they called me back to say a solicitor was going to take my case on. As I said stress free and professional from start to finish

Dean
22nd August, 2019
5 stars

Very helpful and professional

Very helpful and professional

Chris
21st August, 2019
5 stars

Fast, efficient & friendly

Monday: I completed online form Tuesday: I received a call from the assessor Wednesday: I received a call to say solicitor would take my case Thursday: Someone came to my home for me to sign the forms You can't get much quicker than that

Satisfied customer
21st August, 2019
5 stars

From the first point of contact patient…

From the first point of contact patient claim line were very efficient with dealing with my claim.I have no hesitation in recommending them 5*****

Mrs Hilary Jane Hallam
19th August, 2019
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