Dedicated to your satisfaction
Our best endorsement? Our customers.
To be listed on Trustpilot, our clients have to be invited automatically and without selection to provide us with feedback on our service. Trustpilot is totally independent and there is no way we can add to or influence the feedback we receive. Below are just some of the independently obtained comments received from our clients for medical negligence cases.
Prompt, professional service
They was very helpful and easy to talk…
They was very helpful and easy to talk too
Very friendly staff and easy process in…
Very friendly staff and easy process in which to establish a right to claim.
The caller listened and was non-judgemental (good or bad), and the process was clear and supported. Good service.
A very good experience
I’m very happy with my experience with the company they were very professional and very quick I’m in the reply to everything
Great, very empathetic and knowledgeable.
Absolutely fantastic felt really…
Absolutely fantastic felt really nervous at first but they put my mind at rest
Very helpful and caring
Very helpful and caring , they are also keeping me informed off any development that happen just like to say thankyou
Very professional and understanding.
Very professional and understanding of my situation.
A very professional service
A very professional service. They didn’t keep me waiting at al; all of their contacts with me was very courteous.
From the moment I chose patient claim…
From the moment I chose patient claim line. I knew it was the right company to use, for my claim There so understanding, conciderate helpful. I feel confident I'm with the right team
Extremely professional happy to answer all my questions again and again. Talked me through the whole process and gave to me time to think it through before signing. I’m very happy to be using PCL for my daughter claims. Thanks again
Was very anxious initially
Was very anxious initially. But mind was very much but at rest by all who I spoke to. Very quick service also. Would recommend.
Quick response. Called exactly when I asked. Efficient and empathetic
Excellent customer service as the staff…
Excellent customer service as the staff are both sincere and very professional. Would highly recommend to everyone!
Everything seems excellent up to…
Everything seems excellent up to now,I’m happy with service I’m receiving in helping me with my claim and look forward to an easy process throughout
Its too soon to say how things will…
Its too soon to say how things will work out but the process so far has been very good. Good communications and prompt arrangements for getting paperwork signed at home.
The team have been helpful throughout
The team have been helpful throughout, always patient and understanding, and happy to answer any questions I had.
From the time l contacted Patient Claim…
From the time l contacted Patient Claim line, l have had nothing but excellent service and information on how to make a claim on patient medical negligence. I would recommend them to anyone that needed this kind of service and advice.
Great and very professional service
Great and very professional service. Perfect communications.