Testimonials from happy customers - people like you

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Our best endorsement? Our customers.

To be listed on Trustpilot, our clients have to be invited automatically and without selection to provide us with feedback on our service. Trustpilot is totally independent and there is no way we can add to or influence the feedback we receive. Below are just some of the independently obtained comments received from our clients for medical negligence cases.

5 stars

The way the claim was accepted was amazing

The way the claim was accepted was completely professional and felt like it mattered. Everyone on the team is very understanding and acknowledged all the points I had provided. I felt well understood and that my claim was in the best hands possible.

Miss Harriet Rose Sales
24th February, 2021
5 stars

Very good speedy service ,thankyou

Very good speedy service ,thankyou

Mr Thomas Patrick Pender
23rd February, 2021
5 stars

Excellent service

Excellent service and very prompt with any correspondence with each stage being carefully explained. I would definitely recommend patient claim line to anyone who may have a claim in waiting.

Steve
22nd February, 2021
5 stars

Very quick response in contacting me…

Very quick response in contacting me and dealing with my case

Master Charlie Michael Mclough
22nd February, 2021
5 stars

For Claire X

My wife was supposed to be getting a treatment for her M.S but after a time no response was given after being passed over from her original consultant, in short. It cost us her life

Mr Robin Greenaway
22nd February, 2021
5 stars

Very efficient professional and friendly

Very efficient professional and friendly

Suzanne Shaw
21st February, 2021
5 stars

Very fast and professional service

Very fast and professional service. Thank you.

NEVILLE
17th February, 2021
5 stars

Great Customer Service

Professional, Friendly, Helpful and persistent. Can't ask for anything more. Gemma in particular was fantastic and extremely helpful.

Farwa
17th February, 2021
5 stars

Lady on the phone was very gel full…

Lady on the phone was very gel full explaining this and made me have a clear understanding

Mrs Green
16th February, 2021
5 stars

Very helpful and straightforward

Very helpful and straightforward

Ross Taylor
15th February, 2021
5 stars

Forget the rest, go with the best!

Professional, friendly and got back to me very quickly about my claim. They were very quick to get the ball rolling and I am now in the process of being transferred to the solicitors to take over. Very happy with the 5* service form start to finish. So glad u chose them to take our case.

Miss akm
15th February, 2021
5 stars

Fantastic service

Fantastic service, professional & caring attitude. Very helpful

SK
15th February, 2021
5 stars

My experience was excellent

My experience was excellent, they explained everything in detail and always kept me informed of everything that was happening. I would highly recommend them

Mrs Jody Anne Alice Mavis Evan
15th February, 2021
5 stars

I made 1 phone call

I made 1 phone call, they did the rest. At a time in my life where I really dont need more stress, these guys couldn't have been kinder or more helpful.

Mr David Stephen Gannon
15th February, 2021
5 stars

Friendly staff

Friendly staff, who answered all questions and took the time to explain everything.

Mrs Karen Mason
15th February, 2021
5 stars

Very helpful and friendly staff

Very helpful and friendly staff, have totally been put at ease

Mrs Fitzpatrick
15th February, 2021
5 stars

Fantastic service

Fantastic service, friendly team and supportive

Dale Owen
12th February, 2021
5 stars

exellent service Im so glad thank you…

exellent service Im so glad thank you so much

customer
11th February, 2021
5 stars

Great service quick to action

Great service quick to action. Now in the process of using there soliciting.

Miss J E
11th February, 2021
5 stars

Early days. So far, So Good.

I have only just begun my claim so I cannot give a complete and detailed account of my experience with regards to the full experience yet. However, so far, I have found the process stress free and have not had to chase up patient claim line with any queries or concerns. I can rely on regular updates and the call handlers have been courteous, polite, helpful and professional so far.

Helen Rodgers-lee
11th February, 2021
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