Very pleasant and explained everything in a helpful manor

Patient claim line were very helpful and honest, reassuring and quick to put any worries to rest.

Very prompt in getting in touch. Communication very very good and informative . They don't hang around and seem to want to get things going asap which I guess is what any claimant would want to see.

Very easy to deal with quick response kept informed all the time

Very grateful for the help and support provided. Handled details of my experience in a sensitive and professional manner. Thank you!

Patient line have been very polite and friendly and very helpful thank you.

Great service would highly recommend

Very efficient responses. Staff are courteous and advice clear and easy to understand.

so far so good very professional keeping me updated regularly on the claim and what will happen next

Patient claim line were very easy to deal with and very professional.

A quick and efficient job of referring me to the help I needed.

Dealt with my enquires very quick

This is a first-time ever claim and the service has been excellent. Polite friendly staff keeping in touch and keeping me informed as to what's going on and why. Would highly recommend.

Excellent service highly recommend this firm customer care is outstanding

Very helpful and understanding . Highly recommend their service !

Excellent, fast service. Staff are friendly and understanding. Nothing is to much trouble and they email you as well so you always have a record of things that are happening and phone calls etc. Thank you

Stress free. Phoned them and they arranged a time to suit me for someone to call me back to take all the details. Within a few days they called me back to say a solicitor was going to take my case on. As I said stress free and professional from start to finish

Very helpful and professional

Monday: I completed online form Tuesday: I received a call from the assessor Wednesday: I received a call to say solicitor would take my case Thursday: Someone came to my home for me to sign the forms You can't get much quicker than that

From the first point of contact patient claim line were very efficient with dealing with my claim.I have no hesitation in recommending them 5*****