The way the claim was accepted was completely professional and felt like it mattered. Everyone on the team is very understanding and acknowledged all the points I had provided. I felt well understood and that my claim was in the best hands possible.

Very good speedy service ,thankyou

Excellent service and very prompt with any correspondence with each stage being carefully explained. I would definitely recommend patient claim line to anyone who may have a claim in waiting.

Very quick response in contacting me and dealing with my case

My wife was supposed to be getting a treatment for her M.S but after a time no response was given after being passed over from her original consultant, in short. It cost us her life

Very efficient professional and friendly

Very fast and professional service. Thank you.

Professional, Friendly, Helpful and persistent. Can't ask for anything more. Gemma in particular was fantastic and extremely helpful.

Lady on the phone was very gel full explaining this and made me have a clear understanding

Very helpful and straightforward

Professional, friendly and got back to me very quickly about my claim. They were very quick to get the ball rolling and I am now in the process of being transferred to the solicitors to take over. Very happy with the 5* service form start to finish. So glad u chose them to take our case.

Fantastic service, professional & caring attitude. Very helpful

My experience was excellent, they explained everything in detail and always kept me informed of everything that was happening. I would highly recommend them

I made 1 phone call, they did the rest. At a time in my life where I really dont need more stress, these guys couldn't have been kinder or more helpful.

Friendly staff, who answered all questions and took the time to explain everything.

Very helpful and friendly staff, have totally been put at ease

Fantastic service, friendly team and supportive

exellent service Im so glad thank you so much

Great service quick to action. Now in the process of using there soliciting.

I have only just begun my claim so I cannot give a complete and detailed account of my experience with regards to the full experience yet. However, so far, I have found the process stress free and have not had to chase up patient claim line with any queries or concerns. I can rely on regular updates and the call handlers have been courteous, polite, helpful and professional so far.