Testimonials from happy customers - people like you

Dedicated to your satisfaction

Our best endorsement? Our customers.

To be listed on Trustpilot, our clients have to be invited automatically and without selection to provide us with feedback on our service. Trustpilot is totally independent and there is no way we can add to or influence the feedback we receive. Below are just some of the independently obtained comments received from our clients.

5 stars

I have just started my claim and the…

I have just started my claim and the communication has been excellent. I feel patient claim line really listen and understand what people are going through.

Carol Hogg
15th January, 2020
5 stars

Excellent communication and really…

Excellent communication and really listened to what I had to say, explained every step of the process.

Ms Lomax
15th January, 2020
5 stars

Really fast response to my query

Really fast response to my query, very pleasant to deal with very professional

Anthony Binder
14th January, 2020
5 stars

Handled everything very quickly and a…

Handled everything very quickly and a friendly service.

Mr Paul John Seddon
13th January, 2020
5 stars

I was very apprehensive about…

I was very apprehensive about contacting PCL at first,but having done done so I was spoken to very well and made to feel at ease.They were very quick,the whole thing took less than an hour,and now am safely in the hands of a solicitor.

Mr Ian Roger Perkins
13th January, 2020
5 stars

quick response very helpful everything…

quick response very helpful everything was explained to me a company that carers about you

Miss Delrose BENAIN
13th January, 2020
5 stars

Very easy and straightforward

Very easy and straightforward

Kelly
13th January, 2020
5 stars

P c l listen to me and guided me to the best solictor for my case

Just needed some one to listen to me and p c l did

lynne pimbley
10th January, 2020
5 stars

Much better experience than I expected

Much better experience than I expected. You hear all the stories about how you are left with nothing and it puts you off. I am happy to say that I was wrong. Everyone has been very supportive and helpful and made me feel confident in the outcome. The approximate cost was capped and lower than expected. The process is still ongoing and will be settled when it is but up to now I'm very satisfied. After all a bit of something is worth much more than all of nothing!

Mr David Tweddle
9th January, 2020
5 stars

Excellent communication from friendly

Excellent communication from friendly, efficient staff members

Kristina Rose
9th January, 2020
5 stars

Professional

Professional, supportive and patient - very happy :)

Master Dominik
9th January, 2020
5 stars

Starting claim

Just starting the process. So far everyone involved is very helpful and informative.

james bamgbose
9th January, 2020
5 stars

Dealt with swiftly and efficiently.

Dealt with swiftly and efficiently by Patient Claim Line

Mrs Anne Young
8th January, 2020
5 stars

Confidence with honest people.

At this time, I have nothing but praise for Patient Claim Iine . They have been prompt and very professional in their approach to my case.I now await the process to take it's course. They give me confidence that I am dealing with a great company.Above all, I feel that I am dealing with honest people.

Rob Richardson
8th January, 2020
5 stars

Very helpful and quick to respond

Very helpful and quick to respond

Ms Irene Jane Isabella Jones
8th January, 2020
5 stars

Ease of access

Ease of access

Stephen Sneddon
8th January, 2020
5 stars

Very easy to deal with would highly…

Very easy to deal with would highly recommend

Mr James Robert Beet
7th January, 2020
5 stars

Quick to respond easy and the lady was…

Quick to respond easy and the lady was very nice and feel very well treated

Mr Peter James Radford
7th January, 2020
5 stars

Very helpful and a quick response

Very helpful and a quick response

Mr Laurence Christopher Devonport
7th January, 2020
5 stars

wonderful service at a hard time.

After thinking long and hard about pursuing a claim I made the call. I spoke to a lovely, helpful young man who took my details. Following on from that everyone I spoke to processed my claim quickly and professionally. Fantastic service. Whatever the outcome I have been dealt with understanding and compassion. My heartfelt thanks go to all the team.

Jacqueline Anne Bailey
6th January, 2020
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