Testimonials from happy customers - people like you

Dedicated to your satisfaction

Our best endorsement? Our customers.

To be listed on Trustpilot, our clients have to be invited automatically and without selection to provide us with feedback on our service. Trustpilot is totally independent and there is no way we can add to or influence the feedback we receive. Below are just some of the independently obtained comments received from our clients for medical negligence cases.

5 stars

Patient claim line was very helpful in…

Patient claim line was very helpful in getting me the right advice and talked me through things

Trish Phillips
22nd September, 2020
5 stars

Excellent!

Very fast, efficient and really lovely people.

Kevin
22nd September, 2020
5 stars

Fantastic responded straight away.

Fantastic responded straight away.

Master Riley George Parsons
21st September, 2020
5 stars

They are quick and effective

They are quick and effective in dealing with delicate patients cases. If they say they call you back on a specific date and time, they do so promptly. They show empathy when listening and answer perfectly to every query you might have. I was happy to sign the online contract they sent me to start my claim.

Francesca
18th September, 2020
5 stars

Helpful staff were able to talk me…

Helpful staff were able to talk me through what will happen,and managed to put my mind at ease

kathy rudkin
17th September, 2020
5 stars

In my experience patient claim line…

In my experience patient claim line acted quickly efficiently and I had no complaints with their service whatsoever . I would recommend them .

Alexandra Murland
16th September, 2020
5 stars

Very professional company

I contacted Patient claim line to start an enquiry process into what I believe is medical negligence. They’ve been so professional, understanding and very prompt, with all the info passed to the relevant body.

Maria
16th September, 2020
5 stars

Refferal went well and quick

Refferal went well and quick. However outcome still hasn't settled so can't say 100% recommend. But the costumer service is amazing. Well done.

Laura
15th September, 2020
5 stars

Quick and fast to respond to any…

Quick and fast to respond to any questions. They made me feel very comfortable.

Mrs Hannah Jane Nuttall
15th September, 2020
5 stars

Response prompt and courteous.

Response prompt and courteous.

Mr James George Wood
13th September, 2020
5 stars

QUICK AT STRAIGHT ON THE CASE

QUICK AT STRAIGHT ON THE CASE

Mr Paul David Gray
12th September, 2020
5 stars

I am happy about the warm reception.

I am happy about the warm reception.

Master Aaron Hayden Opoku
11th September, 2020
5 stars

Very kind and compassionate people who…

Very kind and compassionate people who dealt with my enquiry quickly and efficiently and explained everything fully. Thank you

Rachael
10th September, 2020
5 stars

Very quick

Very quick, professional experience throughout the whole process. Each person I spoke to were courteous and explained in detail the process which put me at ease. Any questions I had were answered with knowledge and expertise. Great customer service throughout.

Mr John Lloyd Jones
10th September, 2020
5 stars

Helpful and friendly when you need it…

Helpful and friendly when you need it most, thanks for your help

Master Albie Martin Hobson
8th September, 2020
5 stars

I liked the speed the preliminary…

I liked the speed the preliminary process underwent.

Mr Stephen
8th September, 2020
5 stars

Very quick response I’m impressed

Very quick response I’m impressed

Sue Bailey
7th September, 2020
5 stars

Patient claim line ,so helpful and…

Patient claim line ,so helpful and there conduct was very professional would absolutely recommend .

J manton
7th September, 2020
5 stars

Straight forward

Straight forward, very easy process

Craig eyre
5th September, 2020
5 stars

patient claim line

Friendly and understanding. Helpful and seem to genuinely care.

dawn tyrer
3rd September, 2020
  • No win, no fee
  • No obligation
  • Award-winning lawyers
  • Free claim assessment

You don’t have to go through this alone – take the first step now

stars

UK's highest-rated
medical negligence specialists