I have just started my claim and the communication has been excellent. I feel patient claim line really listen and understand what people are going through.

Excellent communication and really listened to what I had to say, explained every step of the process.

Really fast response to my query, very pleasant to deal with very professional

Handled everything very quickly and a friendly service.

I was very apprehensive about contacting PCL at first,but having done done so I was spoken to very well and made to feel at ease.They were very quick,the whole thing took less than an hour,and now am safely in the hands of a solicitor.

quick response very helpful everything was explained to me a company that carers about you

Very easy and straightforward

Just needed some one to listen to me and p c l did

Much better experience than I expected. You hear all the stories about how you are left with nothing and it puts you off. I am happy to say that I was wrong. Everyone has been very supportive and helpful and made me feel confident in the outcome. The approximate cost was capped and lower than expected. The process is still ongoing and will be settled when it is but up to now I'm very satisfied. After all a bit of something is worth much more than all of nothing!

Excellent communication from friendly, efficient staff members

Professional, supportive and patient - very happy :)

Just starting the process. So far everyone involved is very helpful and informative.

Dealt with swiftly and efficiently by Patient Claim Line

At this time, I have nothing but praise for Patient Claim Iine . They have been prompt and very professional in their approach to my case.I now await the process to take it's course. They give me confidence that I am dealing with a great company.Above all, I feel that I am dealing with honest people.

Very helpful and quick to respond

Ease of access

Very easy to deal with would highly recommend

Quick to respond easy and the lady was very nice and feel very well treated

Very helpful and a quick response

After thinking long and hard about pursuing a claim I made the call. I spoke to a lovely, helpful young man who took my details. Following on from that everyone I spoke to processed my claim quickly and professionally. Fantastic service. Whatever the outcome I have been dealt with understanding and compassion. My heartfelt thanks go to all the team.