Dedicated to your satisfaction

The initial process to get representation from a solicitor was made painless from Patient claim line staff.

Very helpful staff when they say they will call them do very patient, polite and show sympathy. They keep touch until you are handed over to solicitors.

Very quick service and handling of all enquires and issues. The staff made the situation remain personal and human when handling all informaton. They took the time to understand and relate to the situation.

THEY WERE VERY FRIENDLY VERY SYMPATHETIC AND VERY RELIABLE. THE TRANSACTION BETWEEN MYSELF AND THEM IN REGARDS TO PAPERWORK AND PROOF OF ID, WAS VERY STRAIGHT FORWARD AND SMOOTH.

It was quite timely having to read all of the documents whilst the gentleman sat and watched me. It put me on edge a bit as I felt pressured to read them. Perhaps the documents could be sent prior so that you could read them and then just sign them when the associate came ?

Easy to use and pleasant personnel

excellent service prompt attention very well done thanks.

Have had everything explained openly and honestly and would recommend your company to my friends and family Brian baker

Quick and easy to set in motion

The lady was brilliant, she explained everything, what would happen, took me through the first procedure, arranged for someone to come and visit me at my house to sign all the forms and this was all done within 2 days. I had a courtesy call the following morning and she explained what would happen next. It was so fast, no worries, no problems. These people are great. If you want a referral, I would use them, you can't go wrong.

Very helpful would recommend

They were quick to get back to me and set up a solicitor in no time

Very caring and understanding gathered all information and were very patient kept me very well informed

Brilliant professional and kind

Quick, Professional, Friendly and very helpful. I would recommend Patient Claim Line 100%

A very effecient team, from the first phone call to them .Patience and understanding while listening to me trying to give them dates and infomation. Top class staff within 24 hours was talking to a solicitor who has taken on my case Thankyou.

Someone from Patient Line contacted me the same day after filling out the online form. Listened to everything I said & explained the process to me. Within a few days I was contacted again to confirm I had a valid complaint. Someone came to my house with the documentation for me to sign & explained what each document was for. No hassle or stress for me.

Initial experience smooth. Friendly staff who give you easy explanations.

Really good keep you informed from the start and are with you through the whole procesa friendly helpful staff there to answer any questions . Im very pleased with my experience highly recomended .

Only just started claim, but service very good so far.