Dedicated to your satisfaction

I received a letter from Patient Claim line stating that they felt there was insufficient proof to take my claim forward - that was based on one telephone conversation. They did not even ask to see the copies of numerous letters and documentation that I had ready to send to them, they based it purely on one phone call. I am utterly disappointed as they had very good reviews. I feel they were too quick to make their decision and should have asked for all of the evidence first in order to be able to make an informed decision. I am so disappointed as this was not the level of service I expected from them.

I have found patient claim to be very helpful.

Very quick response and paperwork completed very quickly

Said I had strong case for my medical claim. But received letter stating would not win. Cuz of medical history they received from the nhs. That history could have have been tampered with to avoid the nhs from losing case. The firm should use but don't use a professional tech expert who could say the records have been ray with. . Can't wait to pass my law degree. As I now got something else to prevent happening to others. Anthony burrell A citizen who always gets failed by the system

Claim was handled professionally. Kept informed at every stage. From my experience I would have no reservations about recommending the company to others.

Excellent quick efficient service

Very pleased up to now,my claim has only just started but everything seems to be working well.

Fantastic service , and kept updated all the time ,

I was very apprehensive before deciding to contact the Patient Claim Line, but they immediately put me at ease and explained the process clearly and thoroughly.

Every thing was sorted out so quickly

I would recommend. I have received professional treatment so far. Very helpful.

Excellent service

Very helpful and easy to use. They guide you through the processes and keep in touch to advise along the way. Would recommend as its simple and honest advice when you need it.

This company has kept me informed all the way and very polite when talking to you on the phone

Excellent service with everything explained clearly

Very polite and easy to to talk and communicate. Make everything as simple as possible and always work round your illness or appointments. Top marks in my eyes thank you

They have been helpful throughout and honest. I would fully recommend them.

I'm so happy in how they delt with my claim very helpful and nicer on the phone ,let me now in what's happening every step of the way ,I would recommend anyone to this company who has any issue with a hospital or any thing else many thanks Paul Hamilton

Very good response and service.

So helpful and caring when you feel let down of medical professionals I would highly recommend