Testimonials from happy customers - people like you

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Our best endorsement? Our customers.

To be listed on Trustpilot, our clients have to be invited automatically and without selection to provide us with feedback on our service. Trustpilot is totally independent and there is no way we can add to or influence the feedback we receive. Below are just some of the independently obtained comments received from our clients.

1 stars

Disappointing

I received a letter from Patient Claim line stating that they felt there was insufficient proof to take my claim forward - that was based on one telephone conversation. They did not even ask to see the copies of numerous letters and documentation that I had ready to send to them, they based it purely on one phone call. I am utterly disappointed as they had very good reviews. I feel they were too quick to make their decision and should have asked for all of the evidence first in order to be able to make an informed decision. I am so disappointed as this was not the level of service I expected from them.

claire Brousse
14th December, 2018
5 stars

I have found patient claim to be very…

I have found patient claim to be very helpful.

Customer
13th December, 2018
4 stars

Very quick response and paperwork…Garry

Very quick response and paperwork completed very quickly

Garry
13th December, 2018
1 stars

Said I had strong case for my medical…

Said I had strong case for my medical claim. But received letter stating would not win. Cuz of medical history they received from the nhs. That history could have have been tampered with to avoid the nhs from losing case. The firm should use but don't use a professional tech expert who could say the records have been ray with. . Can't wait to pass my law degree. As I now got something else to prevent happening to others. Anthony burrell A citizen who always gets failed by the system

Tony Burrell
13th December, 2018
5 stars

Claim was handled professionally.

Claim was handled professionally. Kept informed at every stage. From my experience I would have no reservations about recommending the company to others.

Anon
13th December, 2018
5 stars

Excellent quick efficient service

Excellent quick efficient service

Mrs Sarah Jane Muir
13th December, 2018
5 stars

Very pleased up to now,my claim has…

Very pleased up to now,my claim has only just started but everything seems to be working well.

Mrs Susan Marie Tennant
12th December, 2018
5 stars

Fantastic service

Fantastic service , and kept updated all the time ,

Mrs Julie Ann Thompson
12th December, 2018
5 stars

Excellent Customer Service

I was very apprehensive before deciding to contact the Patient Claim Line, but they immediately put me at ease and explained the process clearly and thoroughly.

Susan
12th December, 2018
5 stars

Every thing was sorted out so quickly

Every thing was sorted out so quickly

Mr Barry Alan Milner
11th December, 2018
5 stars

Highly recommend

I would recommend. I have received professional treatment so far. Very helpful.

Mrs Jeanette Catherine Lacey
11th December, 2018
5 stars

Excellent service

Excellent service

customer
11th December, 2018
5 stars

Very helpful and easy to use

Very helpful and easy to use. They guide you through the processes and keep in touch to advise along the way. Would recommend as its simple and honest advice when you need it.

Phillip Fearn
11th December, 2018
5 stars

This company has kept me informed all…

This company has kept me informed all the way and very polite when talking to you on the phone

Ms Evelyn Jane Stocker
11th December, 2018
5 stars

Excellent service

Excellent service with everything explained clearly

Mr Andrew Leigh Barker
11th December, 2018
5 stars

Very polite and easy to to talk and…

Very polite and easy to to talk and communicate. Make everything as simple as possible and always work round your illness or appointments. Top marks in my eyes thank you

Kenni
11th December, 2018
5 stars

They have been helpful throughout and…

They have been helpful throughout and honest. I would fully recommend them.

stephen friend
6th December, 2018
5 stars

I'm so happy in how they delt with my…

I'm so happy in how they delt with my claim very helpful and nicer on the phone ,let me now in what's happening every step of the way ,I would recommend anyone to this company who has any issue with a hospital or any thing else many thanks Paul Hamilton

Mr Paul Hamilton
3rd December, 2018
5 stars

Very good response and service.

Very good response and service.

David Hartley
3rd December, 2018
5 stars

Highly recommend!!

So helpful and caring when you feel let down of medical professionals I would highly recommend

Miss Bianca Elisha Tattersall
3rd December, 2018
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5 stars

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