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Pressure sore claims

If you or a loved one are staying in hospital, or in residential care, you are entitled to expect the best level of care to ensure that you are comfortable, receiving the appropriate attention and where possible, get back to full health. Unfortunately, sometimes levels of care can fall to a standard that is not acceptable and patients and residents are not given the level of attention they require day to day, especially during more prolonged stays.

Insufficient attention to patients and residents needs may result in pressure sores (also known as bedsores or pressure ulcers) occurring. This is especially problematic if someone lacks the mobility to be able to shift their body themselves and relies on hospital or care home staff to alter their resting position for them. Pressure sores are caused by excessive pressure on body parts that have continuous contact with a surface such as a wheelchair or a bed, as circulation becomes limited. There are varying degrees of pressure sores and they can be incredibly debilitating in their most severe form, and may lead to further health problems.


Pressure sores are classed into four different stages based on how severe they are. The symptoms range from red skin that is painful or tender to touch, to blistering or in more severe cases can display yellowish dead tissue and can expose tendons and muscles. Pressure sores are caused by pressure against the skin that restricts the blood flow reaching that area adequately. Limited mobility is a key factor in the development of pressure sores, where parts of the body that are not well protected by fat and muscle to cushion the pressure on the bone. The most common sites of a pressure sore often occur on areas of the body that are consistently in contact with the chair or bed such as shoulder blades, spine, hip, heels, ankles and behind the knees.

If not treated properly, pressure sores can develop into much more serious problems such as joint infections and skin issues.

All medical professionals, whether in hospital or in a care home, have a duty of care to ensure that sores do not develop by constantly monitoring patients and residents and being vigilant to prevent sores from occurring. People who are spending elongated amounts of time in bed or confined to a wheelchair are the most likely to develop pressure sores.

How can we help?

At Patient Claim Line, we hear from many people who are concerned that a loved one residing in a care home is not being given sufficient levels of care and attention which has resulted in a pressure sore. We can quickly advise you as to whether or not the care home has been negligent and if so, we can pursue a care home claim on the resident’s behalf. If they are unable to pursue the claim themselves for whatever reason (someone has power of attorney or they lack mental capacity or it would just be too stressful for them), we can happily set things up so we can deal with you or any close friend or family member that usually deals with their affairs.

We also hear from people who have suffered from pressure sores during their stay in hospital. Pursuing a claim against a hospital can be very daunting. Hospitals are large institutions and despite recent efforts to try and be more open with patients when mistakes have been made, the reality is that it’s often difficult to find out exactly what has happened. When you know deep down that something has gone wrong, where do you turn to get the answers you need and any compensation you deserve?

At Patient Claim Line, taking on hospital trusts is something we do day in, day out. Our legal team deals with roughly 1 in every 10 claims made in the UK, so chances are we have successfully taken on most hospital trusts, and over the years our legal team has won millions in compensation for their clients. Whether the hospitals mistake resulted in a few weeks of unnecessary pain, or serious long term problems where you have been unable to work or required care and assistance, Patient Claim Line is here to help you recover your losses and get some answers.

Am I eligible to claim for compensation?

If you or a loved one have suffered a pressure sore while in hospital, during a stay in residential care, or indeed at any time when you are relying on healthcare professionals to look after you or your loved one, you may be entitled to claim.

Patient Claim Line is here to advise you on this.

The best thing to do is get in touch with us and we will be able to advise you very quickly whether or not there is a claim. It costs you nothing to find out if you have a case, and all our claims are dealt with by specialist Medical Lawyers, on a strictly no win no fee basis.

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Meet the team

Georgia Briscoe

Georgia Briscoe
Director of Medical Negligence

Georgia is the Head of Medical Negligence and has an impressive wealth of knowledge. She has over 15 years of legal experience and is responsible for overseeing the whole medical negligence team. Within her role, Georgia ensures that all of our cases are dealt with the utmost efficiency and professionalism.

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