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Ear, nose, and throat negligence Claims

Reviewed by

Peter Rigby - Director of Medical Negligence | Last updated on: 22nd May, 2024

We've got your ENT Negligence Claim covered

Ear, Nose, and Throat (ENT) Negligence Claims

Most of us take our senses for granted, but when a medical issue arises that takes away or diminishes our ability to smell, hear, or taste, we’re quick to make a doctor’s appointment. In the most serious cases of medical problems affecting the ear, nose, or throat, ENT surgeons or otorhinolaryngologists are there to offer a medical solution either in a private hospital or through the NHS.

The majority of ENT procedures are relatively straightforward, posing little risk to you as the patient. ENT surgeries are meant to correct issues that ultimately improve your overall quality of life. Procedures to correct snoring and sleep apnea, pinnaplasty (ear surgery) and rhinoplasty (nasal surgery) are all common treatments performed under the skilled care of ENT surgeons. However, just like with other surgical treatments, things can go wrong due to medical negligence or mistakes. When ENT negligence occurs, you or a loved one may be left with injuries that are debilitating or disfiguring in nature, creating the need for ongoing, specialised treatment that may require compensation for your losses.

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Types of ENT Negligence Claims

Although ENT surgeries are common as an answer to problems with the ear, nose, or throat, mistakes can be made which result in ENT surgical injuries. Through our experience managing ENT negligence claims, we have seen the following as the most common issues experienced from negligent ENT surgeries:

  • Nerve damage to the face
  • Damage to the vocal cord
  • Loss of hearing
  • ENT surgical injuries that cause damage to facial structures
  • Loss of senses like smell and taste
  • ENT misdiagnosis
  • Failure to diagnose ENT tumours
  • Delays in diagnosing ENT tumours
  • Incorrect treatment
  • ENT delay in treatment
  • Thyroid disease

Each of these common ENT negligence claims come with devastating results that may require lifelong follow-up treatment that creates a vastly different quality of life.

Who Pays for ENT Negligence Claims?

Whether poor-quality care for an ear, nose, or throat issue took place within the NHS or at a private hospital, you may be entitled to compensation if you have suffered a negative outcome from ENT surgical injuries, ENT misdiagnosis, or an ENT delay in treatment. Most of the ENT negligence cases we work with involve the need for ongoing medical care that is required for an extended period of time, as well as a reduced quality of life experienced at the hands of an ENT surgeon. In addition to compensation for these common issues that arise due to ENT negligence, there may be a need for claiming a loss in earnings, payment for current or past treatment, and emotional damage based on the level of care provided.

What Can I Expect When I Make a Claim?

There is no amount of compensation that can provide you or your loved one with the same quality of life experienced prior to falling victim to an ENT surgical malpractice. However, making a claim against a private hospital or the NHS can provide the financial support necessary to make life better moving forward, and there is no financial risk for making claims as we work on a no win, no fee basis. The ability to file a claim is your right as a patient if you’ve suffered through poor quality care, but the unfortunate truth is that getting clear answers to your questions isn’t standard practice within the medical world. Starting an ENT negligence claim process helps you get the answers you need to better understand what took place and who is ultimately responsible.

When making a claim for an ENT negligence case, you need to seek legal advice as soon as possible after ENT misdiagnosis, ENT delay in treatment or ENT surgical injuries took place. You may file for yourself or on behalf of a loved one, but it must be within three years of the incident that causes you medical harm. The sooner you seek out legal assistance, the better chance you have to receive the compensation you deserve to cover your financial and emotional losses.

Our Experience of Covering ENT Claims

At Patient Claim Line, we have substantial experience in working with individuals who have suffered from a surgical mistake and its resulting injury. Unlike general hospital or surgery claims, ENT negligence cases that are successful require an expert understanding of the field of ear, nose, and throat medicine. To that end, we work with several specialists while reviewing each case to ensure we have evidence to support our claim of medical negligence. We recognise that ENT negligence can lead to irreversible outcomes, including sensory disability, facial disfigurement, and even death. Each of these has a drastic impact on your daily life, and we help you receive compensation for any substandard treatment that may have caused these all-too-common issues.

Because of our access to expert specialists and a clear understanding of what ENT negligence can result in, we have had the opportunity to secure millions in compensation for our clients in order to help them restore their quality of life. Given our vast experience, we know full well that each case differs in its severity and outcome, so we first work with you to understand your unique experience and the needs you and your family have as the result of ENT negligence. We work to secure the best possible outcome for you, based on your specific circumstances.

Information We Need to Process Your ENT Negligence Claim

To begin your claim against a private hospital of the NHS for ENT negligence, we first need to hear your story. You will need to recount what happened as a result of your ENT treatment, including the date the incident took place, the details surrounding your surgery or treatment, and the outcome you experienced because of the poor-quality care you received. It is also helpful for our legal specialists to know what actions, if any, you took to minimize your losses after you realized an error had taken place. To start that process, you can contact our legal specialists by submitting a simple form online or by calling us directly.

If you’re unsure whether you have a claim for ENT negligence, you can take our simple 30 second claim test and we will contact you to discuss your experience. Whether ENT misdiagnosis, an ENT delay in treatment, or another common mistake took place and resulted in ENT surgical injuries for you or a family member, reach out to us today to see understand the compensation you may be due to restore your quality of life.

Why Choose Patient Claim Line for Your ENT Claim?

We have more than 100 solicitors based all over the UK. They are a team of medical lawyers specializing solely in medical negligence and misdiagnosis claims. We understand every aspect of medical negligence and have taken on thousands of cases just like yours.

When processing your legal claim, your solicitor will be on hand throughout the journey. We have strong relationships with professionals across all key touch points; empowering you to rebuild your independence through ongoing rehabilitation support, home adaptations, emotional support and counseling.

We also have a Family Support Hub full of resources and advice to help you and your family if you have been impacted by medical negligence.

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Why Choose Patient Claim Line for your ENT Negligence Claim?

Not just lawyers — medical negligence experts

Patient Claim Line was established in 2014 and consists of a team of medical lawyers specialising in cancer negligence and general medical negligence claims.

At Patient Claim Line we have more than 100 solicitors with a combined experience of over 400 years and they will work on your behalf to achieve the best result possible for you.

It’s not enough to use a solicitor who sometimes covers medical negligence. You need someone who knows this area through and through. That is what the solicitors here at Patient Claim Line do. They deal exclusively in this area of law and are experts in the field.

Frequently asked questions about ENT Negligence Claims

Our expert legal team answer your questions about making an ENT Negligence Claim

There are a number of ENT treatment available on the NHS and via private healthcare. These vary depending on your condition and the severity of the condition you have. The most common treatments include: 

  • Parotid surgery 
  • Adenoid surgery 
  • Tonsil surgery 
  • Nose surgery 
  • Removal of the thyroid gland 
  • Myringotomy with Tube Insertion 

ENT illnesses can range in severity; from a cold, fever or tonsilitis, to more serious conditions, like cancer. Here are some of the most common ENT illnesses you are likely to suffer from: 

  • Snoring and apnoea 
  • Sinusitis 
  • Tinnitus 
  • Dizziness 
  • Mild to moderate deafness 

Our medical negligence experts have secured compensation for clients in a wide range of ENT services. Clients have made claims in the past which involved: 

  • Risks of treatment not explained properly 
  • Neglecting the patient 
  • Lack of precautionary measures 
  • Clinical error 
  • Lack of instructions regarding after-care 

ENT treatments may result in complications, which are not always be connected to a mistake of the surgeon or other medical professional. Yet, our experts have secured compensation in ENT negligence cases relating to: 

  • Nerve damage 
  • Hearing loss 
  • Mistreatment in the inner ear, causing tinnitus 
  • Blood clots 
  • Asymmetry in the appearance of the ears 
  • Infections 
  • Decreased sense of smell

If you would like to make an ENT negligence claim, this should be done within three years of the negligence taking place. The three–year period will begin either from when you or your loved received negligent care or from when you became aware that negligent treatment occurred. It is important to seek legal advice within the three-year window as you may otherwise miss out on compensation you are be entitled to. If the case involves anyone under 18, the legal case must be pursued within three years from the date of their 18th birthday. 

Meet our ENT Negligence Team

  • Peter Rigby

    Director of Medical Negligence

  • Sinead Connolly


  • Kathryn Sharkey

    Senior Solicitor

  • Sowmya Jagannath

    Senior Solicitor

  • Case Study

    Vincent's Story

    "He's always there for us"

    At the age of 2 we noticed our son Vincent had trouble with his hearing. We had this testing over a number of years and were repeatedly told there was nothing wrong.

    Initially we thought this was a speech and language problem, this wasn't the case. It took 4 to 5 years of assessments, with the constant response that there was nothing wrong with his hearing. A different test was them carried on Vincent overnight where it was found he was profoundly deaf.

    After years of frustration we were finally able to provide Vincent with the support he required and received an implant. This has enable Vincent to be able to hear. The support from our solicitors has enabled to to gain access to specialist which have supported Vincent in closing the gap in his speech he lost out on to his peers.