Georgia is one of our Directors of Medical Negligence and has an impressive wealth of knowledge. She has over 15 years of legal experience and is responsible for overseeing the whole medical negligence team.

Georgia prides herself on the development of her team and aims to ensure that everyone in the department shares the same passion, tenacity and drive to get the best possible result for the injured patient.

Georgia is in charge of the day to day operational running of our largest medical negligence department, working hard to ensure a self-sustainable future for the team. Georgia is heavily involved in developing Fletchers’ nationwide reputation as medical negligence experts, alongside ensuring that all of our cases are dealt with the utmost efficiency and professionalism.

Having joined Patient Claim Line in 2017, Bilal is a Clinical Negligence Solicitor with extensive experience in the medical negligence field. He has recently qualified as an internationally and nationally accredited mediator, recognised by the Civil Mediation Council, International Mediation Institute and Chartered Institute of Arbitrators. Bilal has been recognised for his excellent client work, having received the ‘Customer Award’ at our annual awards evening.

Having had continuous exposure to medical negligence claims throughout his career, Bilal has developed a large skillset, enabling him to bring matters to time-efficient, amicable solutions. Bilal completes a formal assessment of each case and strategically plans the progression of the case, ensuring all cases within his team run smoothly and that our customers receive the justice they deserve.

Bilal was also the recipient of the Customer Feedback Champion award in 2019.

Admitted to the roll of Solicitors in 2016, Kate is a Senior Litigation Executive at Patient Claim Line. She handles cases through to settlement or issuing. Within the team she is responsible for corresponding with customers and experts to ensure cases are conducted in a proactive and effective manner. Kate provides support and guidance to the team to deliver an outstanding service to our customers.

Nermeen is a Litigation Executive at Patient Claim Line. Having graduated from Manchester University, Nermeen went on to complete her LPC at BPP.

Nermeen liaises with medical experts to obtain evidence for client cases and supports solicitors with their caseloads. She provides assistance on a vast range of cases, from fractures to high value cancer cases.

Since joining PCL, Nermeen has contributed to our annual Ramadan initiative, sharing her own experiences, from fasting to praying, and the reason why all Muslims across the globe celebrate. You can watch a video of about her day-to-day life during Ramadan here.

Hannah joined our Medical Negligence Department in February 2017, managing with a wide-ranging caseload with a particular interest in fatal claims.

Now, as a Senior Solicitor, Hannah supervises and develops junior members of her team and takes immense pride in delivering excellent client care and establishing a rapport with her clients to provide support throughout the claims process.

Above all, Hannah stands tall as a brilliant example of compassion and professionalism, inspiring many around her to strive for the highest standards of excellence.

Rikki is a Litigation Executive at Patient Claim Line. Having joined the company in 2014, Rikki joined the Medical Negligence team a year later, and recently started his Graduate Solicitor Apprenticeship.

Rikki has experience in all stages of file handling, from taking initial enquiries, through to valuing and settling claims alongside our team’s senior solicitors.

Rikki, who lost his grandfather, Ken, to cancer in 2015, missed a chance to spend a final few moments together at Leicester’s Loros hospice because of traffic congestion, embarked on a 120 mile walk (the distance between Southport and Leicester) to raise donations to support Loros and its work supporting terminally ill people and their loved ones.

You can read more about Rikki’s walk here.

Jennifer joined the team in 2018 with a wealth of experience of working in Medical Negligence in several firms across the North of England. As a Solicitor, Jennifer has an in-depth knowledge of the law and a recognition of the suffering that customers have already been through and the support that they may need through their claim. She works efficiently to achieve the best outcome for her customers. She has a wide range of experience within Medical Negligence and has particular expertise in delayed diagnoses of cancer, shoulder and eye injuries.

Adrian joined us in December 2011 as Head of Serious Injury, leading the department through a period of significant growth, whilst working with customers following catastrophic and life changing events.

In his time at Fletchers, Adrian has seen the serious department grow significantly. Not only has it won many major cases under his tenure but also some major awards too, one example being Outstanding Case of the Year at the Personal Injury Awards in 2012. Adrian has recently been named as one of the Top 10 Leading Individuals in the North West for Personal Injury by the Legal 500 for the second consecutive year, and was described as ‘brilliant for spinal injury work and an established heavyweight in the claimant personal injury world’.

In spring 2017, Adrian was appointed our Chief Legal Officer and oversees all of our legal teams, ensuring our customers are always at the heart of everything we do.

Adrian has recently been named one of the Top 10 Leading Individuals in the North West for Personal Injury by the Legal 500 for the second year running. He was described as being ‘a real leading light in high value personal injury litigation.’

Peter leads the Medical Negligence Serious Injury department, which now boasts some of our most knowledgeable, dedicated and hardworking team members.

Peter is dedicated to supporting victims of catastrophic medical negligence injuries and endeavours to provide a clear and coherent approach to claims. He recognises the effects serious injuries can have and therefore ensures his customers’ need for support is met. Peter also has a vast amount of experience working with customers who have been injured abroad and is able to act under international law to provide the best outcomes.

Christian is Head of Medical Negligence at Patient Claim Line and has specialised in clinical negligence claims since qualifying in 1998; having dealt with a wide variety of claims throughout his career. He is also featured in the Legal 500 as a recommended claimant solicitor in the North West.

Christian qualified as a solicitor in 1998, specialising in clinical negligence. From 2010 onward he has had a particular interest in gynaecological and urogynaecological claims, having represented several hundred claimants in the George Rowland Litigation against the Liverpool Women’s and Aintree Hospitals. This investigated the treatment given to women in the Merseyside area over several decades, and in particular focused on the introduction and development of mesh into the UK in both the treatment of stress urinary incontinence and pelvic organ prolapse. The development of this area involved pursuing claims under a unique ADR protocol with the NHS and also looking to develop the current thinking on the valuation of compensation for complex urinary symptoms. He has successfully recovered hundreds of thousands of pounds in compensation on behalf of my clients.

Christian was also involved in setting up and chairing a Claimant Support Group for those involved in the Rowland litigation, which provided a discussion forum for the many women who were left isolated and damaged by negligent gynaecological treatment. He now co-ordinates the firm’s mesh claims and has delivered training and commented extensively on the medico-legal implications of urogynaecological / mesh complications. He is a member of APIL, Liverpool Law Society and Legal 500 recommended.

As Head of Medical Negligence Serious Injury Manchester, Johanna’s role is multi-faceted and focuses on working with our specialist team of medical negligence nurses. She joined Fletchers in the summer of 2015 with over 25 years of experience in the legal sector, much of which within medical negligence. She also has extensive experience of inquest representation and sits part-time as an Assistant Coroner.

Alison is Head of Medical Negligence Serious Injury and is based in our Southport office.

She is a Senior Solicitor with over 15 years’ experience in personal injury and medical negligence.  Alison assists with the overall running of the Department and oversees several of the Medical Negligence teams, dealing with a variety of cases from the first call right the way through to Trial.

Bob is one of our Heads of Medical Negligence working in our Manchester office. He originally joined PCL as a legal auditor before moving into his present role. Bob has over 18 years’ experience as a solicitor specialising in personal injury and medical negligence and before this was a qualified nurse working in a number of North West A&E departments.

A day-to-day for Bob sees him supervising the Manchester medical negligence team. He also liaises with our internal nursing team who assist the department in the progression and assessment of the cases we accept with their invaluable expertise.

Nicola joined Fletchers in 2014, she has over 22 years of legal experience, the last 15 of which have been in Medical Negligence.

As Head of Excellence, Nicola ensures the quality of work in the department is always kept to a high standard. Nicola constantly reviews all the cases to make sure everything is progressing properly. She manages a team of senior solicitors and shares her wealth of personal injury knowledge with the whole department. She manages a team of senior solicitors and shares her wealth of personal injury knowledge with the whole department.

Emma is a team leader and a senior solicitor at PCL; she leads a team of junior and senior lawyers. As the senior solicitor within her team, Emma is accountable for the progression of cases to the point of settlement or issue. She completes formal assessments of each case and strategically plans the progression of the case, ensuring all cases within her team run smoothly and our customers receive the justice they deserve.

Emma headed the Fletchers’s team at the Salford Dragon Boat race in 2018, raising almost £1000 for Big Change Manchester, which was used to help fund the Big Change services and ensure that those living on the streets or in temporary accommodation continue to receive the necessary support they need.

Kathryn is one of our Senior Solicitors and has over 11 years’ experience in the field, with both defendant and claimant claims.

She manages a team of junior and senior paralegals, ensuring cases are running smoothly throughout her team.

Patricia is a Team Leader and Senior Solicitor with over 20 years of legal experience, the last 14 years have been spent in the Personal Injury field.  She uses her vast experience to her assist her team of lawyers to successfully deal with all aspects of their medical negligence claims whilst ensuring that their clients receive an excellent service.

Patricia and her team have a specific interest in misdiagnosis of cancer, Orthopedic and Obstetrics and Gynae cases. She strives to provide excellent client care to ensure the process is conducted fairly, sensitively and with the best resolution for the client.

Sowmya is a Senior Solicitor and Team Leader at Patient Claim Line. Having qualified in 1993, Sowmya completed her initial training in a general practice law firm in Lancashire, before pursuing specialism in personal injury work after qualification, including working at firms in Manchester.

Sowmya has over 27 years’ experience with personal injury and litigation. Her work has included Claimant medical negligence claims, but also extensive Defendant medical and dental negligence claims experience, together with experience of dealing with high value personal injury claims.

Sowmya has experience with regulatory work related to medical professionals, including doctors’ fitness to practice and GMC hearings, and medical practitioners’ tribunal service hearings, including interim orders hearings. She has also represented parties at inquests and has experience of judicial review proceedings.

Having joined Patient Claim Line in 2015, Sowmya leads a team conducting a wide variety of medical negligence claims. She assesses medical negligence claims and creates a plan of action to ensure the case is handled efficiently. Sowmya has been recognised by for her involvement in the training and development of junior colleagues, having received two company awards for her contribution.

Julie is a Senior Solicitor within our Medical Negligence Department. She has overall responsibility for the strategic direction of cases in view to achieving the very best results for all our clients.

In total, Julie has more than 20 years’ experience in the legal sector and has been a Claimant Specialist Clinical Negligence Solicitor for over 15 years.

She was employed in the NHS before entering law and has previously chaired a local research ethics committee.

Michael has worked in the Medical Negligence field since 2008. Prior to joining our legal team, he worked for the NHS in Northern Ireland, dealing with high value and complex cases as well as public enquiries.

Darren is a senior solicitor with over 16 years of relevant experience. He manages a team of lawyers, dedicated to successfully pursuing claims for substandard medical care.

Darren joined Fletchers in 2015 and was previously an Action against Medical Accidents (AvMA) specialist solicitor panel member and a partner at a niche medical negligence firm.

Saima qualified in 2005 and has over 12 years of experience as a solicitor and leads a team of junior and senior lawyer. Saima and her team have experience dealing with a wide variety of medical negligence claim types and as the senior solicitor and team leader, Saima is responsible for the progression of cases to the point of settlement or issue.

Sion is a team leader and senior solicitor with many years’ experience in dealing with a wide range of medical specialisms and different types of injuries. He is an experienced medical negligence solicitor and manages a team of lawyers within our department.

Sion joined Fletchers in 2018 as a Team Leader in the Medical Negligence Department. Throughout his 24 year legal career, he has specialised in conducting medical negligence claims on behalf of Claimants, previously working for other highly ranked leading firms in the field.

He has undertaken claims covering the full spectrum of medical specialisms, clinical settings, categories of defendant and types of negligent medical care and treatment.
These include high value and complex maximum severity cases, such as those involving limb amputations and permanent neurological injuries.

Sion is experienced at representing bereaved families at inquests and has a particular interest in fatal accident claims.

Susan is a Team Leader within the Medical Negligence Department; she qualified as a solicitor in 2005, prior to this she had been a nurse. Susan has a great deal of experience  in acting for clients in a wide range of medical negligence claims, including surgical errors, delay in diagnosing cancer, orthopaedic injuries, gynaecological and obstetric cases and birth injuries. Her clients have described her as knowledgeable, caring, supportive and easy to talk to.

After graduating in Law in 2008 from Keele University, Becky completed her LPC and became a fully qualified Solicitor last year, specialising in Medical Negligence.

Rebecca has developed her skills and strengths dealing with complex issues including cases with withdrawal of indemnity in private practice, vicarious liability and delegable duties in medical services provided by out-sourced companies for the NHS and dealing with the death of Defendants prior to and post issuing Court proceedings.

Rebecca deals with a range of cases including fatal claims, orthopaedic claims including amputations and drop foot, avoidable and delay in diagnosis of cancer and spinal injuries. She has a particular interest in gastrointestinal and hepatobiliary cases. Rebecca’s current case load includes avoidable strokes, delay in diagnosis of antero-vascular fistulas, Fatal Accident claims, birth injuries including Erb’s palsy, above the knee amputations and complex cancer cases.

Gail is the Head of Sales at Patient Claim Line with over 30-years’ customer-based experience. As the Head of Sales, Gail ensures that all customer enquiries are dealt with quickly and efficiently and leads from the front in offering the very best customer service.