Hospital Negligence

We've got your hospital negligence claim covered

Hospital Negligence Claims

For most, visiting a hospital for an emergency illness or injury is a routine experience. The care is sufficient and the professionals you interact with treat your situation with a great deal of concern, with quality as their top priority. Visiting a hospital is never easy, but when hospital treatment is needed, you want and deserve to feel comfortable with the individuals and the health care systems that step in to get you back on the road to recovery.

Unfortunately, sometimes a hospital visit doesn’t go to plan and each year the NHS receives more than 10,000 new claims for compensation. The impact of a medical mistake can be huge, often leaving you with life-altering injuries and losses that cannot be fixed with a simple apology. Sometimes, the hospital doesn’t even apologise. If errors are made at any point in the process, whether that is a mis-diagnosis, a missed opportunity to treat a serious injury or illness, poorly performed surgery or a delay in treatment that makes your condition worse, you or a loved one may be entitled to make a hospital negligence claim.


Types of Hospital Negligence Claims

Every hospital negligence claim differs from patient to patient, making it a bit of a challenge to understand what constitutes a reason for bringing a case against the hospital. At Patient Claim Line, we work with medical negligence claims each and every day, and some of the most common issues brought to our attention include the following types of claims:

Although these are the most common hospital negligence claims we deal with for patients and their families, other situations may arise that create cause for a claim against a hospital. If you’re not sure if you have a reason for a medical negligence claim, our friendly and understanding team are available to help you determine your next steps and with us, it costs you nothing to find out if you have a case.

Who Pays for Hospital Negligence Claims?

Bringing a case against a hospital for any of the issues listed above may seem overwhelming given the size of the institution. Although some effort has been made to open the lines of communication between hospitals and patients suffering from negligent care, it is not often an easy task to get the information you and your loved ones need to understand what took place and the course of action you should take moving forward.

Fortunately, when a mistake has been made, we are here to help. At Patient Claim Line, it costs you nothing to find out if you have a case, as we always work on a no win, no fee basis with no upfront costs. If you do not have a case, or if the case is not successful once started, so long as you have worked with us and cooperated, you will walk away without having to pay a penny. That’s our promise to you and your family.

We not only fight to receive answers to your questions, but also to secure the compensation you need to make yourself and your family financially whole again. Compensation for hospital infections, incorrect hospital treatment, misdiagnosis or delayed hospital diagnosis, or any other type of medical negligence may include any of the following:

  • Pain and suffering
  • Payment for treatment
  • Loss of income
  • Necessary medical equipment or outside care
  • Psychological damage

What Can I Expect When I Make a Claim?

If you believe you have experienced medical negligence and suffered from incorrect hospital treatment or misdiagnosis due to a hospital visit, it is in your best interest to speak with a legal specialist as soon as you are able. You must start a legal claim within three years of the incident occurring or when you first recognized you had an injury or illness due to poor quality care. For children who have suffered from medical negligence, the three-year limit does not begin until they’ve turned 18. You or a loved one can make a claim on your behalf or on behalf of a minor child. If you are unsure if you are out of time, by all means you can still call us and we can confirm. It is always better to check, in case you do have a potential case. Especially when it will not cost you anything to check, as is the case with us.

In most cases, the hospital responsible for an infection, misdiagnosis, or other lack of care has no desire to admit that negligence took place, nor do they provide the information you need to answer burning questions you have about the experience in a timely fashion. We are here to help with this process. You can start a claim here and one of our expert team can get in touch to provide information on the viability of your claim and the next steps most appropriate for your situation. It costs you nothing to speak to us and find out if you have a case. Regardless of how you start the claim process, it is important to know the clock is ticking.

Our Experience Covering Hospital Claims

The compensation bill for clinical negligence in the NHS Has reached £83 billion. We have extensive experience in hospital based negligence and ensuring you get the support you deserve.

Claims for hospital infections, misdiagnosis, delayed hospital diagnosis, incorrect hospital treatment, and any other medical negligence come to our solicitors each and every day. We deal with around 1 in 10 medical negligence claims made within the UK which means we have helped clients face the majority of hospital trusts over the years. Our legal team has over 400 years combined experience in fighting and winning hospital negligence claims, but more importantly, we are here to help you get the answers you need surrounding the reason behind the lack of quality care in the first place.

Information We Need to process Your Hospital Negligence Claim

Starting the process with us is very easy as you can see from our reviews. In order to start the process of bringing a claim for hospital negligence, we need some information from you regarding your experience. First and foremost, we take the time to listen to your experience and understand what it is you are seeking to secure peace of mind to you or your family. The more detailed information you can provide about what happened, when it happened, and the courses of action you have taken to remedy the situation on your own (it’s ok if you haven’t), the more it helps us better determine if you have a claim and how we will proceed. Once we have the information necessary to make a decision, we will fight your claim with the hospital to help you receive the compensation you need and deserve.

From the initial consultation or phone call to the negotiation process, we work with you on a no win, no fee basis, so there is no risk to you in starting the process for your hospital negligence claim now. Contact us today to see if you have a viable claim for hospital infections, incorrect hospital treatment, misdiagnosis, delayed hospital diagnosis or any other negligence experienced during a hospital visit, and to understand what your options might be for getting your emotional and financial life back on track.

How to make a medical negligence claim against my local trust?

All trusts are expected to deliver a good standard of care, and those who don’t should be held accountable. As one of the largest and oldest national institutions for medical care, the National Health Service (NHS) plays a significant role in treating millions of patients each year. NHS trusts offer a variety of services to patients, therefore there are countless areas where NHS negligence can take place. We work with a staggering number of NHS compensation claims on any given day, with the most common areas where things go awry including surgical negligence, prescription errors and medical misdiagnosis.

Individuals trust the NHS to provide medical care for an array of health needs, including routine screenings, treatments for mild to severe long-term conditions, emergency services and prescriptions. Given the breadth of care services offered at NHS trusts, it is not surprising that things can – and do – go wrong. With seven in 10 hospital trusts failing to meet safety standards, Patient Claim Line is committed to getting you the help you deserve.

We’ve helped thousands of claimants in the UK bring cases against their local NHS trusts. Find out if your trust is listed in our local claims guides and see if you can make a claim below:


Delays in treatment have increased in 2020 in hospitals across the UK; wherever you are in the country you have the right to satisfactory care and to be compensated when you do not receive it.

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Meet the team

Rikki Spofforth

Rikki Spofforth
Litigation Executive

Rikki is a Litigation Executive at Patient Claim Line. Having joined the company in 2014, Rikki joined the Medical Negligence team a year later, and recently started his Graduate Solicitor Apprenticeship.

Rikki has experience in all stages of file handling, from taking initial enquiries, through to valuing and settling claims alongside our team’s senior solicitors.

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