Hospital Negligence

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Reviewed by
Peter Rigby, Director of Medical Neglience

Hospital Negligence Claims

Types of Hospital Negligence Claims

Every hospital negligence claim differs from patient to patient, making it a bit of a challenge to understand what constitutes a reason for bringing a case against the hospital. At Patient Claim Line, we work with medical negligence claims each and every day, and some of the most common issues brought to our attention include the following types of claims:

  • Hospital acquired infections, such as MRSA, Clostridium Difficile, and MSSA
  • Negligent delay in treatment or surgery
  • Claims relating to pressure sores
  • Misdiagnosis or failure to diagnose and treat
  • Negligence (Duty of Care)
  • Amputation
  • Incorrect medication given
  • Incorrect hospital treatment
  • Surgical negligence
  • A&E negligence
  • NHS negligence
  • ENT negligence
  • Failure to monitor fluid levels
  • Errors of omission, including failure to administer antibiotics or thrombo-embolic prophylaxis
  • Infection negligence – for example, cases of surgical infections where there was a failure to sterilise equipment, or cases where there was a failure to isolate patients with serious infections that may spread.
  • Faulty defibrillator claims
  • Sepsis negligence claims – if not diagnosed and treated quickly, severe sepsis can lead to multiple organ failure and even death.

Although these are the most common hospital negligence claims we deal with for patients and their families, other situations may arise that create cause for a claim against a hospital. If you’re not sure if you have a reason for a medical negligence claim, our friendly and understanding team are available to help you determine your next steps and with us, it costs you nothing to find out if you have a case.

Who Pays for Hospital Negligence Claims?

Bringing a case against a hospital for any of the issues listed above may seem overwhelming given the size of the institution. Although some effort has been made to open the lines of communication between hospitals and patients suffering from negligent care, it is not often an easy task to get the information you and your loved ones need to understand what took place and the course of action you should take moving forward.

Fortunately, when a mistake has been made, we are here to help. At Patient Claim Line, it costs you nothing to find out if you have a case, as we always work on a no win, no fee basis with no upfront costs. If you do not have a case, or if the case is not successful once started, so long as you have worked with us and cooperated, you will walk away without having to pay a penny. That’s our promise to you and your family.

We not only fight to receive answers to your questions, but also to secure the compensation you need to make yourself and your family financially whole again. Compensation for hospital infections, incorrect hospital treatment, misdiagnosis or delayed hospital diagnosis, or any other type of medical negligence may include any of the following:

  • Pain and suffering
  • Payment for treatment
  • Loss of income
  • Necessary medical equipment or outside care
  • Psychological damage


What is a failure to monitor a patient?

As part of a medical professional’s duty of care, an integral part of their duty to all patients is to regularly monitor and assess their condition. When monitoring a patient, professionals should assess any changes and act quickly and precisely if there are significant or telling signs of a reaction to surgery, or treatment.

Examples of monitoring a patient include but are not limited to:

  • Identifying infection after surgery, or hypoglycemia in diabetic patients
  • Signs of distress or illness which may help diagnose disease or injury
  • Changes to mother or baby’s health during labour
  • Changes during surgery to a patient’s condition
  • Assessing the patient’s condition immediately after surgery and during recovery
  • While they are under anaesthesia

Why failing to monitor a patient is dangerous

Thanks to our extensive experience representing claims for medical negligence, our legal experts understand that any failure by a medical professional or team in monitoring a patient, can lead to multiple complications in the near and distant future.

An oversight such as this should not happen, and it is only right that you, as the individual suffering, should be compensated for the distress caused.

A failure to monitor any patient may ultimately have a huge impact on the overall health and wellbeing of a patient.


What Can I Expect When I Make a Claim?

If you believe you have experienced medical negligence and suffered from incorrect hospital treatment or misdiagnosis due to a hospital visit, it is in your best interest to speak with a legal specialist as soon as you are able. You must start a legal claim within three years of the incident occurring or when you first recognized you had an injury or illness due to poor quality care. For children who have suffered from medical negligence, the three-year limit does not begin until they’ve turned 18. You or a loved one can make a claim on your behalf or on behalf of a minor child. If you are unsure if you are out of time, by all means you can still call us and we can confirm. It is always better to check, in case you do have a potential case. Especially when it will not cost you anything to check, as is the case with us.

In most cases, the hospital responsible for an infection, misdiagnosis, or other lack of care has no desire to admit that negligence took place, nor do they provide the information you need to answer burning questions you have about the experience in a timely fashion. We are here to help with this process. You can start a claim here and one of our expert team can get in touch to provide information on the viability of your claim and the next steps most appropriate for your situation. It costs you nothing to speak to us and find out if you have a case. Regardless of how you start the claim process, it is important to know the clock is ticking.

Our Experience Covering Hospital Claims

The compensation bill for clinical negligence in the NHS Has reached £83 billion. We have extensive experience in hospital based negligence and ensuring you get the support you deserve.

Claims for hospital infections, misdiagnosis, delayed hospital diagnosis, incorrect hospital treatment, and any other medical negligence come to our solicitors each and every day. We deal with around 1 in 10 medical negligence claims made within the UK which means we have helped clients face the majority of hospital trusts over the years. Our legal team has over 400 years combined experience in fighting and winning hospital negligence claims, but more importantly, we are here to help you get the answers you need surrounding the reason behind the lack of quality care in the first place.

Information We Need to process Your Hospital Negligence Claim

Starting the process with us is very easy as you can see from our reviews. In order to start the process of bringing a claim for hospital negligence, we need some information from you regarding your experience. First and foremost, we take the time to listen to your experience and understand what it is you are seeking to secure peace of mind to you or your family. The more detailed information you can provide about what happened, when it happened, and the courses of action you have taken to remedy the situation on your own (it’s ok if you haven’t), the more it helps us better determine if you have a claim and how we will proceed. Once we have the information necessary to make a decision, we will fight your claim with the hospital to help you receive the compensation you need and deserve.

From the initial consultation or phone call to the negotiation process, we work with you on a no win, no fee basis, so there is no risk to you in starting the process for your hospital negligence claim now. Contact us today to see if you have a viable claim for hospital infections, incorrect hospital treatment, misdiagnosis, delayed hospital diagnosis or any other negligence experienced during a hospital visit, and to understand what your options might be for getting your emotional and financial life back on track.

How to make a medical negligence claim against my local trust?

All trusts are expected to deliver a good standard of care, and those who don’t should be held accountable. As one of the largest and oldest national institutions for medical care, the National Health Service (NHS) plays a significant role in treating millions of patients each year. NHS trusts offer a variety of services to patients, therefore there are countless areas where NHS negligence can take place. We work with a staggering number of NHS compensation claims on any given day, with the most common areas where things go awry including surgical negligence, prescription errors and medical misdiagnosis.

Individuals trust the NHS to provide medical care for an array of health needs, including routine screenings, treatments for mild to severe long-term conditions, emergency services and prescriptions. Given the breadth of care services offered at NHS trusts, it is not surprising that things can – and do – go wrong. With seven in 10 hospital trusts failing to meet safety standards, Patient Claim Line is committed to getting you the help you deserve.

We’ve helped thousands of claimants in the UK bring cases against their local NHS trusts. Find out if your trust is listed in our local claims guides and see if you can make a claim below:


Delays in treatment have increased in 2020 in hospitals across the UK; wherever you are in the country you have the right to satisfactory care and to be compensated when you do not receive it.

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Meet the team

Georgia Briscoe

Georgia Briscoe
Director of Legal Strategy and Transformation

Georgia is one of our Directors of Medical Negligence and has an impressive wealth of knowledge. She has over 15 years of legal experience and is responsible for overseeing the whole medical negligence team.

Georgia prides herself on the development of her team and aims to ensure that everyone in the department shares the same passion, tenacity and drive to get the best possible result for the injured patient.

Georgia is in charge of the day to day operational running of our largest medical negligence department, working hard to ensure a self-sustainable future for the team. Georgia is heavily involved in developing Fletchers’ nationwide reputation as medical negligence experts, alongside ensuring that all of our cases are dealt with the utmost efficiency and professionalism.

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Bilal Qasim

Bilal Qasim
Team Leader/Senior Solicitor

Having joined Patient Claim Line in 2017, Bilal is a Clinical Negligence Solicitor with extensive experience in the medical negligence field. He has recently qualified as an internationally and nationally accredited mediator, recognised by the Civil Mediation Council, International Mediation Institute and Chartered Institute of Arbitrators. Bilal has been recognised for his excellent client work, having received the ‘Customer Award’ at our annual awards evening.

Having had continuous exposure to medical negligence claims throughout his career, Bilal has developed a large skillset, enabling him to bring matters to time-efficient, amicable solutions. Bilal completes a formal assessment of each case and strategically plans the progression of the case, ensuring all cases within his team run smoothly and that our customers receive the justice they deserve.

Bilal was also the recipient of the Customer Feedback Champion award in 2019.


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Jennifer Argent

Jennifer Argent
Medical Negligence Solicitor

Jennifer joined the team in 2018 with a wealth of experience of working in Medical Negligence in several firms across the North of England. As a Solicitor, Jennifer has an in-depth knowledge of the law and a recognition of the suffering that customers have already been through and the support that they may need through their claim. She works efficiently to achieve the best outcome for her customers. She has a wide range of experience within Medical Negligence and has particular expertise in delayed diagnoses of cancer, shoulder and eye injuries.


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Kate Goodman

Kate Goodman
Senior Litigation Executive

Admitted to the roll of Solicitors in 2016, Kate is a Senior Litigation Executive at Patient Claim Line. She handles cases through to settlement or issuing. Within the team she is responsible for corresponding with customers and experts to ensure cases are conducted in a proactive and effective manner. Kate provides support and guidance to the team to deliver an outstanding service to our customers.



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