Medical Negligence Claims

Patient Claim Line Home
Reviewed by
Georgia Briscoe, Director of Medical Neglience

Medical negligence explained

Medical negligence can take place at any point whilst receiving medical attention, from an initial GP visit, to surgery and aftercare. This can happen in a number of ways; including misdiagnosis, mistakes made during surgery or being given the incorrect treatment. When malpractice results in unnecessary suffering and consequences for you or your loved ones, you may be entitled to make a medical negligence claim.

All medical professionals have a duty of care towards their patients, and when that duty of care is breached – the medical body in question should be held to account. Processing a claim can also help prevent the same mistake from happening again; as this forces a thorough investigation to be organised and the mistake is subsequently examined and reported.

Visit our Medical Negligence Guide

Do you need to know more about Medical Negligence?

Take me there  


How do I make a Medical Negligence Claim?

Our expert team will support you throughout the process of making a medical negligence claim, providing guidance and empathy during what can be a difficult time.
The process of claiming against a medical professional or healthcare organisation begins with speaking to an experienced specialist about your situation. Our advisors can assess your case over the phone for free to determine whether you have a claim for medical malpractice. First, we’ll collect details about the treatment you received to allow the best possible understanding of the care you received and how it has impacted your life, so that we can ensure that you receive the right amount of compensation to cover your current and future needs.
Once your medical negligence claim has been accepted, the next stage is to prepare for the case by obtaining medical records and relevant documentation related to the care you received, as well as a detailed statement. Getting an expert opinion is often also necessary to confirm breach of duty and the subsequent harm that you endured. All of this work is completed by one of our expert lawyers, and we will pay for all fees involved under our No Win, No Fee agreement.

How it works:


Contact us, free of charge. Chat to our team of experts who are fully trained to ask the right questions, so that our legal teams can quickly advise if you have a case.


Our medical negligence specialists assess your case and get back to you quickly with a decision.


If your case is accepted, our legal team will request all of your medical records.


Medical evidence will be obtained to confirm that the treatment you received was negligent and that this treatment caused an injury or contributed to making an existing condition worse.


Once supportive medical evidence has been obtained a claim will be submitted to the defendant and they will be invited to admit fault. We will then negotiate with the defendant to obtain a suitable award of compensation so that you can get back to a similar situation as you were in before the negligent treatment occurred.


It is often difficult for any amount of compensation to fully compensate for pain and suffering. Compensation can, however, allow you to live a life as normal as possible. You could be awarded financial aid for all out of pocket expenses, loss of earnings, and any potential private treatment costs to put things right. It also covers rehabilitation costs and compensation for your injuries and the impact they have had on your day-to-day life.

No Win No Fee Medical Negligence Claims

At Patient Claim Line, we believe that everyone should have the right to seek fair compensation and get the justice that they deserve, without being deterred by financial worries during an already distressing time. That’s why we will never ask you for an upfront payment, so you can focus on recovery without the pressure of paying for our service out of your own pocket.

All medical negligence claims are handled on a no win no fee basis. This is basically a legal agreement that makes it easier to pursue financial compensation for medical negligence, no matter what your personal financial status. This arrangement means that if your case is unsuccessful, and you have cooperated fully during the process, you won’t have to pay a penny for your legal representation.


What compensation could I be entitled to?

The type of financial compensation granted for your medical negligence claim will differ from case to case, but broadly can be split into two categories. The first is general damages, which compensate for the pain and suffering that you have endured due to an error from a healthcare professional. This will be based on the severity of your injury or illness, and how much the negligence has affected your life.

You may also be entitled to special damage compensation, which reimburses any out of pocket loses which were a result of the negligent care you received. It also covers any future losses that may occur due to your injury or illness. This could include:

  • Loss of earnings
  • Medication costs
  • Private treatment
  • Rehabilitation costs
  • Travel expenses
  • Medical equipment
5 stars

So far everything done has been quick…

So far everything done has been quick positive and accurate. we are very early in the claim but great so far.

12th January, 2022
5 stars



ces electrical services
6th January, 2022
5 stars

From the very point of contact PCL were…

From the very point of contact PCL were very quick to respond, very informative, efficient,understanding, professional and reassuring, agent was out to see us within days to sign relevant paperwork concerning our sons case,again agent was very professional,knowledgeable and very reassuring, overall a fantastic experience and service, absolutely recommend. Thank you PCL.

Geoff Stokes
4th January, 2022

Start your claim now

Claim Checker

  • We only need a few details
  • Short, no obligation phone call
  • No win - no fee means it costs you nothing to find out if you have a claim
  • Your contact details

    Details of your claim

    Don't worry about including all details at this stage. Our experts will ask for any further information they require when they contact you.

  • This field is for validation purposes and should be left unchanged.

Meet the team

Bilal Qasim

Bilal Qasim
Senior Solicitor

Having joined Patient Claim Line in 2017, Bilal is a Clinical Negligence Solicitor with extensive experience in the medical negligence field. He has recently qualified as an internationally and nationally accredited mediator, recognised by the Civil Mediation Council, International Mediation Institute and Chartered Institute of Arbitrators. Bilal has been recognised for his excellent client work, having received the ‘Customer Award’ at our annual awards evening.

Having had continuous exposure to medical negligence claims throughout his career, Bilal has developed a large skillset, enabling him to bring matters to time-efficient, amicable solutions. Bilal completes a formal assessment of each case and strategically plans the progression of the case, ensuring all cases within his team run smoothly and that our customers receive the justice they deserve.


Read profile
Jennifer Argent

Jennifer Argent
Medical Negligence Solicitor

Jennifer joined the team in 2018 with a wealth of experience of working in Medical Negligence in several firms across the North of England. As a Solicitor, Jennifer has an in-depth knowledge of the law and a recognition of the suffering that customers have already been through and the support that they may need through their claim. She works efficiently to achieve the best outcome for her customers. She has a wide range of experience within Medical Negligence and has particular expertise in delayed diagnoses of cancer, shoulder and eye injuries.


Read profile
Hannah Luscombe

Hannah Luscombe
Senior Solicitor/Team Leader

Hannah is a Senior Solicitor / Team Leader at Patient Claim Line with approximately 8 years’ experience, acting exclusively on behalf of Claimants.

Hannah supervises a team of lawyers dealing with cases arising out of medical negligence. Hannah’s team have a wealth of experience acting for customers who have suffered life changing injuries to provide support and recover compensation to ensure their needs are met.

Read profile
Kate Goodman

Kate Goodman
Senior Litigation Executive

Admitted to the roll of Solicitors in 2016, Kate is a Senior Litigation Executive at Patient Claim Line. She handles cases through to settlement or issuing. Within the team she is responsible for corresponding with customers and experts to ensure cases are conducted in a proactive and effective manner. Kate provides support and guidance to the team to deliver an outstanding service to our customers.

Read profile

You don’t have to go through this alone – take the first step now


UK's highest-rated
medical negligence specialists