Medical Negligence Explained

Reviewed by
Georgia Briscoe, Director of Medical Neglience

Medical Negligence explained?

‘Medical negligence is substandard care provided by a healthcare professional that directly causes harm to a patient.’

This can take place at any point whilst receiving medical attention, from an initial GP visit, to surgery and aftercare. Medical negligence can happen in a number of ways, including misdiagnosis, mistakes made during surgery or incorrect treatment. When medical negligence results in unnecessary suffering and consequences for you or your loved ones, you may be entitled to seek compensation.

How do I make a Medical Negligence Claim?

Our expert team will support you throughout the process of making a medical negligence claim, providing guidance and empathy during what can be a difficult time.

The process of claiming against a medical professional or healthcare organisation begins with speaking to an experienced specialist about your situation. Our advisors can assess your case over the phone for free to determine whether you have a claim for medical negligence. First, we’ll collect details about the treatment you received to allow the best possible understanding of the care you received and how it has impacted your life, so that we can ensure that you receive the right amount of compensation to cover your current and future needs.

Once your claim has been accepted, the next stage is to prepare for the case by obtaining medical records and relevant documentation related to the care you received, as well as a detailed statement. Getting an expert opinion is often also necessary to confirm breach of duty and the subsequent harm that you endured. All of this work is completed by one of our expert lawyers, and we will pay for all fees involved under our No Win, No Fee agreement.

How it works:

STEP 1 – INITIAL ENQUIRY

Contact us, free of charge. Chat to our team of experts who are fully trained to ask the right questions, so that our legal teams can quickly advise if you have a case.

STEP 2 – CASE ACCEPTANCE

Our medical negligence specialists assess your case and get back to you quickly with a decision.

STEP 3 – MEDICAL RECORDS

If your case is accepted, our legal team will request all of your medical records.

STEP 4 – MEDICAL EVIDENCE

Medical evidence will be obtained to confirm that the treatment you received was negligent and that this treatment caused an injury or contributed to making an existing condition worse.

STEP 5 – NEGOTIATION

Once supportive medical evidence has been obtained a claim will be submitted to the defendant and they will be invited to admit fault. We will then negotiate with the defendant to obtain a suitable award of compensation so that you can get back to a similar situation as you were in before the negligent treatment occurred.

STEP 6 – COMPENSATION

It is often difficult for any amount of compensation to fully compensate for pain and suffering. Compensation can, however, allow you to live a life as normal as possible. You could be awarded financial aid for all out of pocket expenses, loss of earnings, and any potential private treatment costs to put things right. It also covers rehabilitation costs and compensation for your injuries and the impact they have had on your day-to-day life.

What is No Win No Fee?

No Win No Fee is a legal agreement that makes it easier to pursue financial compensation for medical negligence, no matter what your personal financial status. This arrangement means that if your case is unsuccessful, and you have cooperated fully during the process, you won’t have to pay a penny for your legal representation.

At Patient Claim Line, we believe that everyone should have the right to seek fair compensation and get the justice that they deserve, without being deterred by financial worries during an already distressing time. That’s why we will never ask you for an upfront payment, so you can focus on recovery without the pressure of paying for our service out of your own pocket.
What compensation could I be entitled to?

The type of financial compensation granted will differ from case to case, but broadly can be split into two categories. The first is general damages, which compensate for the pain and suffering that you have endured due to an error from a healthcare professional. This will be based on the severity of your injury or illness, and how much it has affected your life.

You may also be entitled to special damage compensation, which reimburses any out of pocket loses which were a result of the negligent care you received. It also covers any future losses that may occur due to your injury or illness. This could include:

  • Loss of earnings
  • Medication costs
  • Private treatment
  • Rehabilitation costs
  • Travel expenses
  • Medical equipment

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Handled my enquiry with care around the sensitive matter. Highly recommend, able to answer all my questions!

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20th November, 2019
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They acted quickly and efficiently

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20th November, 2019
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20th November, 2019

Meet the team

Adrien Denson

Adrien Denson
Chief Legal Officer

Adrian joined us in December 2011 as Head of Serious Injury, leading the department through a period of significant growth, whilst working with customers following catastrophic and life changing events. In spring 2017, Adrian was appointed our Chief Legal Officer and oversees all of our legal teams, ensuring our customers are always at the heart of everything we do. Adrian has been named in the Legal 500 as one of the top 10 leading individuals for personal injury in the North West for the second year running.

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Mark Tempest

Mark Tempest
Director of Medical Negligence Serious Injury

Mark has over 30 years of experience in the legal profession and has specialised in Medical Negligence cases for most of his career. Mark now leads our Medical Negligence Serious Injury department which now boasts some of our most knowledgeable, dedicated and hardworking team members.

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Georgia Briscoe

Georgia Briscoe
Director of Medical Negligence

Georgia is the Head of Medical Negligence and has an impressive wealth of knowledge. She has over 15 years of legal experience and is responsible for overseeing the whole medical negligence team. Within her role, Georgia ensures that all of our cases are dealt with the utmost efficiency and professionalism.

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Alison Flaherty

Alison Flaherty
Head of Medical Negligence

Alison is Head of Medical Negligence in our Southport office.  She is a Senior Solicitor with over 15 years’ experience in personal injury and medical negligence.  Alison assists with the overall running of the Department and leads 8 teams dealing with a variety of medical negligence claims from the first call through to Trial.

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