Medical Negligence Guide

Reviewed by
Georgia Briscoe, Director of Medical Neglience

Everything you need to know about making a claim

When you first look into making a medical negligence claim, you may be overwhelmed with the information available online. To help you, we have pulled together everything you need to know into this handy medical negligence guide. Here, we explain the process of making a claim, the benefits of working with a qualified team, and the types of medical negligence claims we cover.

At Patient Claim Line, we have an established team of specialist medical negligence lawyers, all with various specialisms across the negligence sector. When we take on your case, you will be assigned a solicitor with extensive experience in the specific area of medical negligence your claim falls into. Whether that be a dental claim, misdiagnosis, negligent surgery or orthopaedic case.

If there’s anything you think we haven’t covered, give us a call on 0330 107 5326 to speak to a specialist advisor.


Questions we get asked about medical negligence

Will it cost me anything if I make a claim? 
I am still having treatment. Should I wait for that to finish before making a claim?
Is it right to make a claim against the NHS?
Is there a difference between medical malpractice and medical negligence?
What types of medical negligence do you cover?
Can I claim for a family member?


How do you prove medical negligence?

Without an expert by your side, it can be stressful and exhausting to gather the evidence needed to prove that negligence took place. This is particularly the case when you are already recovering from the effects of a medical mistake. It is important to understand how a solicitor can help you, and what evidence we will need to successfully fight your corner.

Here, we explain how to prove that medical negligence took place.


How long does a medical negligence claim take?

Once we have taken on your negligence claim, one thing you can be assured of is that you’re in good hands. Whatever your circumstances, we will work effectively to secure the justice you deserve.

Here we examine how long a medical negligence claim takes , using real case examples settled by our expert team.


10 things to know about medical negligence claims

There are a few key things that you need to know before processing your claim; from who you can make a claim for, the time limits of seeking legal advice, to the likelihood of going to trial. Understanding the process will help you feel more comfortable about what is ahead.  Here we explain 10 things you need to know about medical negligence claims.


4 D’s of medical negligence

The 4 Ds are pivotal to the success of your negligence claim, regardless of whether this is a straightforward case or a more complex one.  If a medical professional has caused you harm as a result of a medical mistake, understanding the 4 Ds of medical negligence will help you measure the impact of your case.


Medical Negligence Law and Ethics

In this whitepaper, Patient Claim Line will explore the ethical considerations in medical negligence law, and how these principles are applied in modern medical negligence law. All written information has been researched and compiled by Senior Solicitor, Kate Goodman.
Take a look at the full Medical Negligence Law and Ethics research here.


Medical Negligence Review 2020

Here we outline the complex medical negligence cases we have settled in 2020, as well as outlining current affairs that have shaped the healthcare system this year.

Read more in our Medical Negligence Review 2020.


Why choose Patient Claim Line?

Patient Claim Line is a subdivision of Fletchers Solicitors; a specialist legal firm dealing in medical negligence cases. Our expert team consists of more than 100 lawyers, with a combined experience of over 400 years. We have successfully settled cases across a number of different specialisms, which means that when we take on your case, you will be assigned a solicitor with extensive experience in the type of negligence you have been subjected to.

We have successfully settled cases in the following areas:


When your case is accepted, our expert solicitors will handle all of the paperwork for you. We will source your medical records and work with you to gather evidence that the negligence took place. We build solid relationships with our clients and ensure regular contact throughout the claims process, to help you understand exactly where your claim is up to at every point. Processing a medical negligence claim can be a daunting experience, but at Patient Claim Line, we take care to explain everything carefully to you – without the legal jargon – so that you are fully informed at all times.


Meet the team

Adrian Denson
Chief Legal Officer

Adrian joined us in December 2011 as Head of Serious Injury, leading the department through a period of significant growth, whilst working with customers following catastrophic and life changing events. In spring 2017, Adrian was appointed our Chief Legal Officer and oversees all of our legal teams, ensuring our customers are always at the heart of everything we do. Adrian has been named in the Legal 500 as one of the top 10 leading individuals for personal injury in the North West for the second year running.

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Georgia Briscoe
Director of Medical Negligence

Georgia is the Head of Medical Negligence and has an impressive wealth of knowledge. She has over 15 years of legal experience and is responsible for overseeing the whole medical negligence team. Within her role, Georgia ensures that all of our cases are dealt with the utmost efficiency and professionalism.

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Peter Rigby
Director of Medical Negligence Serious Injury

Peter is dedicated to supporting victims of catastrophic medical negligence injuries and endeavours to provide a clear and coherent approach to claims. He recognises the effects serious injuries can have and therefore ensures his customers’ need for support is met. Peter also has a vast amount of experience working with customers who have been injured abroad and is able to act under international law to provide the best outcomes.

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Christian Beadell
Head of Medical Negligence Fast Track

Christian is Head of Medical Negligence Fast Track at Fletchers and has specialised in clinical negligence claims since qualifying in 1997; having dealt with a wide variety of claims throughout his career. He is also featured in the Legal 500 as a recommended claimant solicitor in the North West.

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Sarah's Story

"Now we have peace of mind"

My husband, Nick, went back and forth to the doctors for a long time and tried everything the doctor recommended. But his illness got worse, to the point that he was in agony.

In the end we got so desperate that we asked for a referral. The doctor was reluctant, so we had to consult a private hospital. That’s when we found out there was a tumour. It took years from the onset of his illness to finally start cancer treatment.

He used to be a man with a lot to live for, but in the end he was in so much pain that he withdrew from the family. He became angry that nobody had helped him sooner, and the legal team were able to give him the validation that he was desperately seeking. The NHS confirmed if they had done more, Nick would still be alive today.