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Prescription Error Claims

Reviewed by

Peter Rigby - Director of Medical Negligence | Last updated on: 29th April, 2024

We've got your Prescription Error Claim covered

A prescription error can occur when a GP or hospital makes a mistake when creating your prescription. This could mean that a patient is prescribed the wrong medication, often something with a similar name, or it could be that your doctor prescribes too high or too low a dose. It could also occur when you have the right prescription, but the pharmacy gives you the wrong medication or dosage.

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How might a prescription error happen?


Prescription errors are most often caused by simple human error, with somebody typing the wrong details into a computer, or a pharmacist mishandling a prescription. If you’ve received the wrong prescription from a doctor or practitioner, or the wrong medication from a pharmacy, you could be entitled to make a claim for compensation.


How you might be affected by a prescription error


Prescription errors can be very dangerous. They can lead to overdoses of medication if the dosage is too high. In cases where the wrong drug is given, there is a dual effect from the potential side effects of the wrong drug given, and the continued or deteriorating effects of an illness for which the intended drug was meant to help. There may also be financial implications if you need time off work due to the error.


How our legal team can offer support


Medical professionals have a duty of care, and you have the right to bring a claim for compensation against those responsible for your prescription error.

Making a claim against your GP, pharmacy or hospital can feel overwhelming, but Patient Claim Line will guide you through the process. We will take the stress out of bringing a claim and help you towards the resolution you deserve.


How do I know if I have a prescription error claim?


If you have been taking medication that was not intended for you, or your medication was prescribed with an error in the dosage, then you may be entitled to bring a claim against the medical professional who made the error.


What are my rights if I have experienced a prescription error?


You have the right to bring a claim for compensation against the hospital, GP, or pharmacy that caused the prescription error.


What kind of evidence will I need to provide to make a prescription error claim?


If you still have the blister pack and/or the box of the drugs you were prescribed in error, please keep them safe as they may be useful. If not, do not worry! We can still investigate, as the prescription will likely be recorded with the hospital, your GP, or at the pharmacy.


What kind of compensation could I be entitled to for a prescription error claim?


Compensation for personal injuries varies immensely between individuals, based on the injuries caused and the lasting effects on you. Your claim would be valued with the use of independent expert input to assess the impact of any negligence upon you, both now and in the future.

In cases involving prescription errors, there can be a wide range of outcomes. In a case where the effect of the drugs was very short lived, without any consequences for future health, then the case may settle for £1,000 or more. However, in cases where serious injury has been caused, or cases where someone has died as a result of the effects of prescription error, the case may be worth £100,000 or more.


Are prescription errors classed as medical negligence?


Yes they are. A patient is owed a duty of care by medical professionals, and that includes when prescribing drugs or when a pharmacy is dispensing them.

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Why Choose Patient Claim Line for your Prescription Error Claim?

Not just lawyers — medical negligence experts

Patient Claim Line was established in 2014 and consists of a team of medical lawyers specialising in cancer negligence and general medical negligence claims.

At Patient Claim Line we have more than 100 solicitors with a combined experience of over 400 years and they will work on your behalf to achieve the best result possible for you.

It’s not enough to use a solicitor who sometimes covers medical negligence. You need someone who knows this area through and through. That is what the solicitors here at Patient Claim Line do. They deal exclusively in this area of law and are experts in the field.

Frequently asked questions about Prescription Error Claims

Our expert legal team answer your questions about making a Prescription Error Claim

According to AMCP the three most common types of prescription errors are: 

  • Dispensing an incorrect medication, dosage strength or dosage form 
  • The miscalculation of a dose 
  • The failure to identify drug interactions or contraindications (whether the medication will harm the patient or not)

When making a prescription error claim, a claim should be made within three years of the negligence occurring or when the effects of the negligence are first noticeable. In cases involving anyone under 18, the legal case must be pursued within three years from the date of their 18th birthday.

If you notice that you have receive an incorrect prescription, you should stop taking the medication straight away. 

After this, you should: 

  • Contact your doctor and the pharmacy that supplied you with the medication and explain what has happened 
  • Save the medication that you haven’t used and keep the packaging 

Meet our Prescription Error Team

  • Christian Beadell

    Partner, Head of Strategy and Legal Operations

  • Sowmya Jagannath

    Senior Solicitor

  • Bilal Qasim

    Associate, Senior Solicitor

  • Saima Mazhar

    Partner, Head of Medical Negligence

  • Case Study

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