Medical Negligence Claims & Advice in Wales

If you’ve suffered harm as a result of poor medical care in Wales, you may be entitled to make a medical negligence claim. At Patient Claim Line, we support patients across North, Mid and South Wales, offering clear advice, medical expertise, all on a no win, no fee basis.

We have been helping people in Wales since 2014, supporting individuals treated through NHS Wales and private healthcare providers. Whether your care took place in Cardiff, Swansea, Newport, Wrexham, or a rural Welsh community, our team can help you understand your rights and next steps.

If you believe you have suffered medical negligence in any form in a hospital or trust in Wales, call us on 0330 107 0052 or fill in our claim form to get more information about how we can help you.

Supporting Patients Across Wales With No Win, No Fee Medical Negligence Claims

Patient Claim Line specialises exclusively in medical negligence. Our service is designed to be accessible, supportive, and transparent, ensuring patients across Wales feel confident when exploring a potential claim.

Why choose our medical negligence experts?

We offer free, confidential consultations, allowing you to talk through what happened without obligation. Your case is assessed using independent medical professionals, ensuring decisions are based on evidence and clinical standards, not assumptions.

Since 2014, we’ve helped over 1,000 clients across Wales and the wider UK pursue medical negligence claims. Many of these cases involve treatment provided by NHS Wales, giving us in-depth experience of how Welsh healthcare claims are handled.

Our experience handling claims across NHS Wales & private healthcare

Healthcare in Wales is devolved, meaning NHS Wales operates differently from NHS England. Our team understands these differences, including how Health Boards operate, how concerns are escalated, and how claims progress within the Welsh system. We also handle claims involving private hospitals, clinics, GPs, dentists, and care providers throughout Wales.

No win, no fee explained

If your claim is suitable, it can be handled on a no win, no fee basis. This means there are no upfront costs, and if your claim is unsuccessful, you won’t pay for the work carried out on your behalf, so you don’t have to worry about any financial risk when pursuing a claim. If your case is successful, we will only take a pre-agreed percentage (a ‘success fee’) from your compensation.

Types of Medical Negligence Claims We Handle in Wales

We support clients across Wales with a wide range of medical negligence claims. These commonly include:

• Delayed or incorrect diagnoses
• Surgical mistakes
• Pregnancy and birth injuries
• Cancer misdiagnosis
• GP errors
• Hospital negligence
• Dental negligence
• Care home claims
• Cosmetic claims

Each case is assessed individually, with careful consideration of how the negligence has affected your health and daily life.

How to Make a Medical Negligence Claim in Wales

The process of making a medical negligence claim in Wales begins with a free conversation. We’ll listen to your experience, review available information, and explain whether your case may meet the legal criteria for negligence.

If your claim proceeds, independent medical experts assess the standard of care you received against accepted clinical practice in Wales. We then manage the claim on your behalf, handling all communication and keeping you updated throughout. Many claims are resolved without the need for court proceedings, although we will support you fully if legal action becomes necessary.

Welsh law broadly follows the same legal framework as England, including time limits for bringing claims. However, healthcare delivery and complaints processes are specific to Wales, which is why local knowledge matters.

NHS Wales Health Boards We Cover

We regularly support patients who received care from the following NHS Wales Health Boards:

• Public Health Wales NHS Trust
• Velindre University NHS Trust
• Welsh Ambulance Services NHS Trust
• Aneurin Bevan University Health Board
• Betsi Cadwaladr University Health Board
• Cardiff and Vale University Health Board
• Cwm Taf Morgannwg University Health Board
• Hywel Dda University Health Board
• Powys Teaching Health Board

If your treatment took place under NHS Wales, we can advise you on whether a claim may be possible and identify the responsible organisation.

Start Your Medical Negligence Claim in Wales Today

Patient Claim Line was established in 2014 and consists of a team of more than 100 medical negligence claims specialists with a combined experience of over 400 years.

If you believe you’ve been affected by medical negligence in Wales, Patient Claim Line is here to help. Our team offers free advice, no obligation to proceed, and a no win, no fee process.

Contact our team today for more information, advice, or to make a medical negligence claim.