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Dental Negligence Claims

Reviewed by

Peter Rigby - Managing Director of Medical Negligence | Last updated on: 18th December, 2025

We've got your Dental Negligence Claim covered


If you’ve experienced poor dental treatment that has caused avoidable pain, injury, or financial loss, you may be entitled to make a dental negligence claim. Whether the negligence happened at an NHS dentist or a private practice, you have the legal right to seek compensation for the harm you’ve suffered and the impact it has had on your daily life.

At Patient Claim Line, dental negligence is one of our specialist areas of expertise. We support thousands of people every year through the dental claims process, helping them secure compensation for avoidable injuries, failed treatments, misdiagnoses, and long-term complications. We handle every claim on a no win, no fee basis, giving you access to expert legal support without financial risk.

What is Dental Negligence?

Dental negligence occurs when a dentist, orthodontist, hygienist or another dental professional provides care that falls below an acceptable standard and, as a result, causes avoidable injury or worsening of a condition. To be classed as negligence, the care must have breached the duty of care owed to you, and that breach must have directly caused harm or contributed to the problem.

This harm can take many forms. Some people suffer unnecessary pain following a failed extraction, while others experience long-term nerve damage, spreading infections, or tooth loss that could have been prevented with proper treatment. If substandard dental care has affected you, you may be entitled to pursue a compensation claim.

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Common Types of Dental Negligence

Dental negligence can arise during routine appointments, emergency care, complex restorations, or cosmetic treatments. Some of the most frequent issues our clients face include:

Incorrect or failed tooth extractions

One of the most common negligence scenarios involves extractions performed incorrectly, causing severe pain, damage to surrounding teeth, or leaving behind fragments that later become infected. In some cases, the wrong tooth is removed altogether, often requiring extensive corrective treatment.

Misdiagnosis or delayed dental diagnosis

If a dental professional fails to diagnose issues such as gum disease, decay, infections, abscesses or oral cancer, the delay can cause serious deterioration. A timely diagnosis could have prevented the progression of your condition, so you may be entitled to a claim.

Dental nerve damage

Nerve injury can occur during extractions, implant placement, root canal work or injections. Damage to the inferior alveolar or lingual nerve can result in long-lasting or permanent numbness, tingling, loss of taste, or severe pain.

Root canal treatment errors

A poorly performed root canal can leave infected tissue behind, damage the tooth structure, or cause perforations. This often leads to further procedures, tooth loss or chronic infection.

Dental implant negligence

Implant claims often involve poor planning, incorrect placement, inadequate aftercare, or the use of unsuitable techniques. Failed implants can lead to bone loss, infection and significant aesthetic or functional problems.

Cosmetic dental errors

Cosmetic work, such as veneers, crowns, whitening or orthodontic treatment, must be carried out to a high standard. Errors can result in damaged teeth, gum irritation, bite problems, or an appearance that is significantly different from what you were led to expect.

Can I Make a Dental Negligence Claim?

You may be able to make a dental negligence claim if your treatment fell below the standard expected of a competent dental professional and this caused you avoidable harm. It doesn’t matter whether your treatment was NHS or private; both types of providers owe the same duty of care. If negligence caused you harm, you have the right to pursue compensation.

If you’re unsure whether what happened counts as negligence, our legal team can review your experience in a single, free conversation and advise whether you have a potential claim.

How Much Compensation Can I Get For a Dental Negligence Claim?

Compensation for dental negligence varies depending on the type of injury, the severity of the damage and how it has affected your life. Dental claims can include compensation for both physical harm and the wider impact of negligent dental treatment.

Dental negligence compensation guide:

Compensation tends to reflect:

  • the pain and suffering caused
  • the cost of remedial dental work
  • any long-term complications, such as nerve damage
  • the impact on eating, speaking or appearance
  • psychological distress
  • time off work and future financial losses

Some claims involve straightforward injuries, while others include significant ongoing treatment. Once our experts understand the full impact of your injury, we can provide a clearer estimate of the compensation you may be entitled to.

How to Make a Dental Negligence Claim

The process of making a dental negligence claim is designed to be as straightforward and supportive as possible. Our experts take on the legal and investigative work so you can focus on recovery.

Step-by-step dental compensation claim guide

Initial enquiry: We begin with a free consultation where you tell us what happened. Once we understand the circumstances, we can advise whether you may have a claim.

Case assessment: Your case is reviewed by dental negligence specialists who confirm whether we can take it forward.

Gathering dental records: If we accept your claim, we will obtain your dental records from all relevant providers to build a full picture of the treatment you received.

Independent expert evidence: We work with independent dental specialists who assess whether your treatment was negligent and whether it caused the injuries you’ve experienced.

Submitting the claim: Once we have supportive evidence, we present your claim to the defendant and invite them to accept responsibility.

Negotiation and compensation: If liability is accepted, we negotiate to secure a fair level of compensation that reflects both your injuries and your financial losses. If the case is disputed, we continue to act on your behalf, always focusing on achieving the best outcome for you.

Time Limits for Dental Negligence Claims

When making a dental negligence claim, there is a three-year time limit from when you believe you have received negligent dental care. After three years have passed, it is unlikely that you will be able to make a claim; however, there are some exceptions:

  • If you are making a dental negligence claim on behalf of a child, there is no time limit until the child turns 18 years old. As soon as the child turns 18, the three-year time limit will then apply. 
  • If you are claiming on behalf of someone who cannot make a dental negligence claim, there is no time limit. 

If you are unsure about whether or not you can still make a claim, give us a call, and our dental negligence experts will be able to assess your claim and see whether or not you could be entitled to compensation.

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Why Choose Patient Claim Line for your Dental Negligence Claim?


Patient Claim Line is one of the UK’s most experienced medical negligence teams, with specialised experience specifically in dental negligence claims. We have worked on thousands of cases involving misdiagnosis, nerve injury, cosmetic errors and more.

Our service is built around clear communication, expert legal support and strong results. Every claim is handled on a no-win, no-fee basis, meaning there is nothing to pay upfront and no financial risk if your claim is unsuccessful.


Frequently asked questions about Dental Negligence Claims

Our expert legal team answer your questions about making a Dental Negligence Claim

Dental negligence is proven by gathering your dental records and obtaining expert evidence from an independent dental specialist. They assess whether the care you received fell below an acceptable standard and whether this directly caused your injury. This medical evidence forms the basis of your claim.

On average, processing a dental negligence claim generally takes between 12 and 18 months; however, if the case is particularly complex, settlement can take much longer. This level of expertise means that we are well-versed in the specific documentation and strategies a dental negligence case requires, and we will be in touch with you regularly throughout the progress of your claim.

Compensation varies based on the severity of your injury and the impact it has had on your life. Claims can include compensation for pain, nerve damage, tooth loss, remedial dental treatment, time off work and emotional distress. Once we understand your case, we can give a clearer indication of the likely compensation range.

If you wish to report your experience, NHS providers can be contacted through the NHS complaints procedure, while private dentists have their own formal complaints process. Reporting negligence does not prevent you from making a compensation claim.


Meet our Dental Negligence Team

  • Peter Rigby

    Managing Director of Medical Negligence

  • Alison Flaherty

    Partner, Head of Medical Negligence

  • Tim Moulton

    Partner & Head of Medical Negligence

  • Sowmya Jagannath

    Senior Solicitor


  • Case Study

    Sarah's Story

    "Now we have peace of mind"

    My husband, Nick, went back and forth to the doctors for a long time and tried everything the doctor recommended. But his illness got worse, to the point that he was in agony.

    In the end we got so desperate that we asked for a referral. The doctor was reluctant, so we had to consult a private hospital. That’s when we found out there was a tumour. It took years from the onset of his illness to finally start cancer treatment.

    He used to be a man with a lot to live for, but in the end he was in so much pain that he withdrew from the family. He became angry that nobody had helped him sooner, and the legal team were able to give him the validation that he was desperately seeking. The NHS confirmed if they had done more, Nick would still be alive today.