We've got your care home abuse claim covered
Care homes should be a source of comfort, knowing that you or your loved one will be well cared for in a time where they may not be able to care for themselves any longer. Usually, this is the case, with many care homes offering a high standard of round-the-clock care and a team of carers on hand to assist with any situation that may arise. However, when these high expectations are not adhered to, and trust is violated – manifesting itself in abusive behaviour – you may be entitled to compensation.
On occasion, positions of authority can be exploited and there may be cases of abuse towards the residents of care homes. This can turn what should be a peaceful and trusted experience into one that is traumatic nature. Care home abuse can take many forms – including physical and mental abuse. In some cases, it can be unfortunately very hard to detect this abuse as a visiting relative of the care home. But your rights to compensation are still valid.
You may be able to claim for:
- Physical harm, such as hitting or inappropriate violence
- Sexual abuse
- Tormenting residents mentally – ridiculing and patronising
- Wrongful doses of medication administered deliberately
- Purposeful exclusion of resident, from visits and activities
- No action taken towards other residents acting in an inappropriate manner
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Making a care home abuse claim
Care home abuse can be incredibly damaging for everyone involved; both for the resident who may already be in a vulnerable position and unable to express themselves in relation to the abuse, and for wider family members and friends who suffer as a result.
Making a care abuse claim with an experienced negligence team, means that you can focus on supporting those closest to you during a very difficult time, while the claims process is taken care of. Care homes have a duty of care to all residents, and should be expected to treat all residents with the utmost respect and compassion. When this does not happen, it can be very distressing indeed, and all of the wider implications are considered as part of your claims process.
It may be possible to claim for a variety of issues arising from care home environments. If yourself or a loved one feels that they have suffered as a result of any of the above in a care home, our team of medical negligence solicitors at Patient Claim Line will be on hand to listen to you and take relevant action on your behalf.
Why Choose Patient Claim Line for your Medical Misdiagnosis claim?
Not just lawyers — medical negligence experts
Patient Claim Line was established in 2014 and consists of a team of medical lawyers specialising in medical negligence and misdiagnosis claims.
At Patient Claim Line we have more than 100 solicitors with combined experience of over 400 years and they will work on your behalf to achieve the best result possible for you.
It's not enough to use a solicitor who sometimes covers medical negligence. You need someone who knows this area through and through. That is what the solicitors here at Patient Claim Line do. They deal exclusively in this area of law and are experts in the field.
Meet the medical negligence team
Director of Medical Negligence Serious Injury
Peter leads the Medical Negligence Serious Injury department, which now boasts some of our most knowledgeable, dedicated and hardworking team members.
Peter is dedicated to supporting victims of catastrophic medical negligence injuries and endeavours to provide a clear and coherent approach to claims. He recognises the effects serious injuries can have and therefore ensures his customers’ need for support is met. Peter also has a vast amount of experience working with customers who have been injured abroad and is able to act under international law to provide the best outcomes.Email me
Head of Medical Negligence
Christian is Head of Medical Negligence at Patient Claim Line and has specialised in clinical negligence claims since qualifying in 1998; having dealt with a wide variety of claims throughout his career. He is also featured in the Legal 500 as a recommended claimant solicitor in the North West.
Christian qualified as a solicitor in 1998, specialising in clinical negligence. From 2010 onward he has had a particular interest in gynaecological and urogynaecological claims, having represented several hundred claimants in the George Rowland Litigation against the Liverpool Women’s and Aintree Hospitals. This investigated the treatment given to women in the Merseyside area over several decades, and in particular focused on the introduction and development of mesh into the UK in both the treatment of stress urinary incontinence and pelvic organ prolapse. The development of this area involved pursuing claims under a unique ADR protocol with the NHS and also looking to develop the current thinking on the valuation of compensation for complex urinary symptoms. He has successfully recovered hundreds of thousands of pounds in compensation on behalf of my clients.
Christian was also involved in setting up and chairing a Claimant Support Group for those involved in the Rowland litigation, which provided a discussion forum for the many women who were left isolated and damaged by negligent gynaecological treatment. He now co-ordinates the firm’s mesh claims and has delivered training and commented extensively on the medico-legal implications of urogynaecological / mesh complications. He is a member of APIL, Liverpool Law Society and Legal 500 recommended.Email me
Francesca Paul is an Associate, Senior Solicitor and Team Leader within the Clinical Negligence Department. She is one of the driving Solicitors in the Group Litigation Team dealing with this niche and specialist area of work that Fletchers undertakes.
Francesca previously worked in Nottingham, dealing with Group Action work. She now works at Fletchers, bringing with her those years of experience heading up a team of 10 people. Francesca is involved in the early identification of potential new Group Litigation Work and analyses information from the collective pool of new enquiries into the business, of which there are hundreds per week looking for hot spots or recurrent issues which might suggest a potential pool of Claimants.
One of the highlights for Francesca and her team is that they have successfully recovered over a million pounds in compensation for clients who have received treatment from a single orthopaedic surgeon who was operating in the Colchester area. Her role requires a specific set of skills, patience and a forensic approach to detail whilst being able to see the wider picture.
Francesca has previously acted for a claimant in a case that reached the Supreme Court in the case of NA v Nottinghamshire County Council.Email me
Team Leader/Senior Solicitor
Sion is a team leader and senior solicitor with many years’ experience in dealing with a wide range of medical specialisms and different types of injuries. He is an experienced medical negligence solicitor and manages a team of lawyers within our department.
Sion joined Fletchers in 2018 as a Team Leader in the Medical Negligence Department. Throughout his 24 year legal career, he has specialised in conducting medical negligence claims on behalf of Claimants, previously working for other highly ranked leading firms in the field.
He has undertaken claims covering the full spectrum of medical specialisms, clinical settings, categories of defendant and types of negligent medical care and treatment.
These include high value and complex maximum severity cases, such as those involving limb amputations and permanent neurological injuries.
Sion is experienced at representing bereaved families at inquests and has a particular interest in fatal accident claims.Email me