Care Home Abuse Claims

We've got your care home abuse claim covered


Care homes should be a source of comfort, knowing that you or your loved one will be well cared for in a time where they may not be able to care for themselves any longer. Usually, this is the case, with many care homes offering a high standard of round-the-clock care and a team of carers on hand to assist with any situation that may arise. However, when these high expectations are not adhered to, and trust is violated – manifesting itself in abusive behaviour – you may be entitled to compensation.

On occasion, positions of authority can be exploited and there may be cases of abuse towards the residents of care homes. This can turn what should be a peaceful and trusted experience into one that is traumatic nature. Care home abuse can take many forms – including physical and mental abuse. In some cases, it can be unfortunately very hard to detect this abuse as a visiting relative of the care home. But your rights to compensation are still valid.

You may be able to claim for:

  • Physical harm, such as hitting or inappropriate violence
  • Sexual abuse
  • Tormenting residents mentally – ridiculing and patronising
  • Wrongful doses of medication administered deliberately
  • Purposeful exclusion of resident, from visits and activities
  • No action taken towards other residents acting in an inappropriate manner

Making a care home abuse claim

Care home abuse can be incredibly damaging for everyone involved; both for the resident who may already be in a vulnerable position and unable to express themselves in relation to the abuse, and for wider family members and friends who suffer as a result.

Making a care abuse claim with an experienced negligence team, means that you can focus on supporting those closest to you during a very difficult time, while the claims process is taken care of. Care homes have a duty of care to all residents, and should be expected to treat all residents with the utmost respect and compassion. When this does not happen, it can be very distressing indeed, and all of the wider implications are considered as part of your claims process.

It may be possible to claim for a variety of issues arising from care home environments. If yourself or a loved one feels that they have suffered as a result of any of the above in a care home, our team of medical negligence solicitors at Patient Claim Line will be on hand to listen to you and take relevant action on your behalf.

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Meet the team

Rikki Spofforth

Rikki Spofforth
Litigation Executive

Rikki is a Litigation Executive at Patient Claim Line. Having joined the company in 2014, Rikki joined the Medical Negligence team a year later, and recently started his Graduate Solicitor Apprenticeship.

Rikki has experience in all stages of file handling, from taking initial enquiries, through to valuing and settling claims alongside our team’s senior solicitors.

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