Care Home Abuse Claims

We've got your care home abuse claim covered


Care homes should be a source of comfort, knowing that you or your loved one will be well cared for in a time where they may not be able to care for themselves any longer. Usually, this is the case, with many care homes offering a high standard of round-the-clock care and a team of carers on hand to assist with any situation that may arise. However, when these high expectations are not adhered to, and trust is violated – manifesting itself in abusive behaviour – you may be entitled to compensation.

On occasion, positions of authority can be exploited and there may be cases of abuse towards the residents of care homes. This can turn what should be a peaceful and trusted experience into one that is traumatic nature. Care home abuse can take many forms – including physical and mental abuse. In some cases, it can be unfortunately very hard to detect this abuse as a visiting relative of the care home. But your rights to compensation are still valid.

You may be able to claim for:

  • Physical harm, such as hitting or inappropriate violence
  • Sexual abuse
  • Tormenting residents mentally – ridiculing and patronising
  • Wrongful doses of medication administered deliberately
  • Purposeful exclusion of resident, from visits and activities
  • No action taken towards other residents acting in an inappropriate manner

Making a care home abuse claim

Care home abuse can be incredibly damaging for everyone involved; both for the resident who may already be in a vulnerable position and unable to express themselves in relation to the abuse, and for wider family members and friends who suffer as a result.

Making a care abuse claim with an experienced negligence team, means that you can focus on supporting those closest to you during a very difficult time, while the claims process is taken care of. Care homes have a duty of care to all residents, and should be expected to treat all residents with the utmost respect and compassion. When this does not happen, it can be very distressing indeed, and all of the wider implications are considered as part of your claims process.

It may be possible to claim for a variety of issues arising from care home environments. If yourself or a loved one feels that they have suffered as a result of any of the above in a care home, our team of medical negligence solicitors at Patient Claim Line will be on hand to listen to you and take relevant action on your behalf.

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Meet the team

Georgia Briscoe

Georgia Briscoe
Director of Legal Strategy and Transformation

Georgia is one of our Directors of Medical Negligence and has an impressive wealth of knowledge. She has over 15 years of legal experience and is responsible for overseeing the whole medical negligence team.

Georgia prides herself on the development of her team and aims to ensure that everyone in the department shares the same passion, tenacity and drive to get the best possible result for the injured patient.

Georgia is in charge of the day to day operational running of our largest medical negligence department, working hard to ensure a self-sustainable future for the team. Georgia is heavily involved in developing Fletchers’ nationwide reputation as medical negligence experts, alongside ensuring that all of our cases are dealt with the utmost efficiency and professionalism.

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