Rebecca is an Associate Solicitor who specialises in representing clients and their families in catastrophic and life changing clinical negligence claims. The majority of her case load is claims valued in excess of £500,000.

After graduating in Law in 2008 from Keele University, Becky completed her LPC and became a fully qualified Solicitor last year, specialising in Medical Negligence.

Rebecca has developed her skills and strengths dealing with complex issues including cases with withdrawal of indemnity in private practice, vicarious liability and delegable duties in medical services provided by out-sourced companies for the NHS and dealing with the death of Defendants prior to and post issuing Court proceedings.

Rebecca deals with a range of cases including fatal claims, orthopaedic claims including amputations and drop foot, avoidable and delay in diagnosis of cancer and spinal injuries. She has a particular interest in gastrointestinal and hepatobiliary cases. Rebecca’s current case load includes avoidable strokes, delay in diagnosis of antero-vascular fistulas, Fatal Accident claims, birth injuries including Erb’s palsy, above the knee amputations and complex cancer cases.

Rebecca prides herself in building lasting relationships with her clients and being the voice of the seriously injured when they need her the most.

Client Feedback

“Rebecca was absolutely amazing throughout the whole process. She dealt with the case with such empathy and understanding and I was kept up to date at all times. Thank you so much”

“I have to say that all of you were very professional and supportive during the long 6 years, with a special mention to Rebecca who was a rock at particularly difficult times”

Notable Cases

Michael has worked in the clinical negligence field since 2008. Prior to joining our legal team, he worked for the NHS in Northern Ireland; dealing with high value and complex cases, as well as public enquiries and coroner’s court investigations.

Michael is a well-respected lawyer with decades of legal experience. He thrives when investigating and winning medical negligence claims, dealing with a very diverse range of injuries. From orthopaedic injuries, ophthalmic injuries, surgical and organ injuries; to dental injuries and psychiatric claims – Michael has experience in them all.

Passionate about client care, Michael is focused on securing the best results for his clients.

Notable Cases

G W -v- Northampton General Hospital NHS Trust – Acting for the family of a man who passed away during negligent surgery, Michael secured £80,000 for his wife.

L S -v- Great Western Hospitals NHS Foundation Trust – Michael managed to prove that the Defendant did not provide a ‘call bell’ to allow the client to call for assistance. We obtained telephone records to show that the client had to call the hospital from her bed; leading to a settlement in this case of negligent iron infusion.

Inquiry into Hyponatremia Related Deaths – Michael was involved with this Public Inquiry in Northern Ireland, assisting with the investigation. The Inquiry concluded with 96 recommendations for endemic changes, as well as disciplinary actions.

Client feedback

“Very helpful and professional. Thank you for everything.”

“Michael has been fantastic throughout. I really can’t fault anything.”

“If I could have given more than 10 out of 10, I most certainly would have. Excellent customer service. Kind, friendly and very, very professional. Many, many thanks.”

Publications & Accreditations

The red flag symptoms of sepsis in both adults and children

Bowel cancer: How often do you need to poo? ‘Needing’ to poo more is a red flag symptom

Red flags of blood cancer that hits 14,000 people a year

Michael Gray is a Partner, Senior Solicitor & Team Leader in our Medical Negligence Department. With over 15 years experience, Michael is highly regarded in the field due to his thorough and compassionate approach.

Michael’s ultimate focus is always on client care. During his time here at Fletchers, he has achieved truly life changing settlements for his clients, which ensure that those individuals have their long-term needs provided for. Michael regularly receives excellent feedback from his clients, who can sometimes be sad to part on conclusion of their claim. With The Legal 500, he has been described as “a superstar…” with “…a wealth of experience in clinical litigation…” who “…heads up a team of very good lawyers who deal with cases of the most complexity and significant value.”. Michael and his team work on some of the most complex cases for our seriously injured clients, many of which take many years to resolve.

Client Feedback

“Michael Gray is an outstanding solicitor: knowledgeable, a good communicator, hardworking and displays very good judgement in difficult cases.”

“Michael Gray is a very bright lawyer, sees through a case very well and understands the challenges and the strong points”

Notable Settled Cases

Accreditations

• Key member of the newly formed Clinical Negligence Panel, 2022

Jennifer is a Solicitor who specialises in Medical Negligence. Jennifer has worked in Medical Negligence across the North of England and joined the Manchester office in 2018. Jennifer has a recognition of the suffering that customers have already been through and the support that they may need through their claim and prides herself on giving the very best customer service.  Jennifer works in team 14 and has a wide range of experience, particularly in delayed diagnosis of cancer claims, shoulder and eye injuries.

Outside of the office Jennifer is a Trustee of Warrington Youth Rowing, a charity which currently works with children receiving pupil premium in over 20 schools across Cheshire and Merseyside. The charity aims to help the participants to develop a wide range of life skills such as time keeping, team work and commitment as well as improving their self-confidence.

Highlights of recently settled cases

C v Betsi Cadwaladr University Health Board – 2020 – £90,000.00 for a 76 year old who suffered with a gastric ulcer which was not monitored. They lost the opportunity for an early diagnosis of gastric cancer which would have been curative and were only able to receive palliative chemotherapy. Their life expectancy was reduced by five years.

AO (deceased) v Royal Brompton and Harefield NHS Foundation Trust -2020 – £90,000.00 for a 77 year old who suffered a deterioration of their cardiac function when they were lost to cardiac follow up. Their deterioration during this time lead to their premature death in 2018.

H v United Lincolnshire Hospitals NHS Trust -2021 – £300,000.00 for a 62 year old who suffered negligent treatment leaving them with only 5% vision in their left eye which caused depression and their premature retirement from their job as a carer.

W v St George’s University Hospitals NHS Foundation Trust -2022 – £137,000.00 for a 47 year old for the poor management of their skin cancer which metastasised. Their life expectancy was estimated to be less than 12 months beyond settlement.

R v Betsi Cadwaladr University Health Board -2022 – £34,000.00 for a 84 year old who suffered subsidence of their total hip replacement and a grade 3 pressure sore which continued to cause pain at settlement. Causation was disputed

Client Feedback

“Jennifer was Fantastic, she deserves a medal!

“From beginning to end if I ever needed to call her, she was there.  Sometimes I called her and I got upset about losing my husband- she understood and was so lovely to me.  I’ve already recommended Fletchers to my friends.  Thank you so much”

“My agent Jennifer has been a godsend!! She has been the main person that I have had contact with, she has been reassuring, understanding and compassionate. She has answered all my questions and she asked me questions I didn’t even think of! I’ve been very happy with the service so far as my case is ongoing. Jennifer is a credit to your company, thank you”.

“Thank you for everything you have done. You have been nothing but outstanding and a credit to the practice! Thank you once again”.  

“The level of communication has been excellent. I have been dealing with Jennifer Argent who has been phenomenal. I would highly recommend Fletchers”.

“Jennifer has been extremely patient with me. Despite the long and stressful nature of this case, she’s always there to keep me up-to-date and answer any questions I have. Outstanding”

“Jennifer has been lovely and amazing and explain everything in a way that was easy for me to understand”

“My case handler Jennifer Argent has been fantastic throughout, my case has not been simple and has ended up being quite drawn out but Jennifer worked diligently and got the best outcome.”

“Made me feel at ease at all times especially when listening to my story of what happened and always feel the best is being done. Thank you very much, would highly recommend

“Jennifer is a first class solicitor all round”

“Jennifer Argent was amazing, she really connected with how I felt, what happened and made me feel reassured all the way through. She kept me fully updated with where we were and what happens next. She did an amazing job and I will always ben thankful for all the help and work that was put in. I would definitely recommend should anyone need to consult in them and a massive thanks again to all involved”