Peter leads the Medical Negligence Serious Injury department, which now boasts some of our most knowledgeable, dedicated and hardworking team members.

Peter is dedicated to supporting victims of catastrophic medical negligence injuries and endeavours to provide a clear and coherent approach to claims. He recognises the effects serious injuries can have and therefore ensures his customers’ need for support is met. Peter also has a vast amount of experience working with customers who have been injured abroad and is able to act under international law to provide the best outcomes.

Jennifer is a Solicitor who specialises in Medical Negligence. Jennifer has worked in Medical Negligence across the North of England and joined the Manchester office in 2018. Jennifer has a recognition of the suffering that customers have already been through and the support that they may need through their claim and prides herself on giving the very best customer service.  Jennifer works in team 14 and has a wide range of experience, particularly in delayed diagnosis of cancer claims, shoulder and eye injuries.

Outside of the office Jennifer is a Trustee of Warrington Youth Rowing, a charity which currently works with children receiving pupil premium in over 20 schools across Cheshire and Merseyside. The charity aims to help the participants to develop a wide range of life skills such as time keeping, team work and commitment as well as improving their self-confidence.

Highlights of recently settled cases

C v Betsi Cadwaladr University Health Board – 2020 – £90,000.00 for a 76 year old who suffered with a gastric ulcer which was not monitored. They lost the opportunity for an early diagnosis of gastric cancer which would have been curative and were only able to receive palliative chemotherapy. Their life expectancy was reduced by five years.

AO (deceased) v Royal Brompton and Harefield NHS Foundation Trust -2020 – £90,000.00 for a 77 year old who suffered a deterioration of their cardiac function when they were lost to cardiac follow up. Their deterioration during this time lead to their premature death in 2018.

H v United Lincolnshire Hospitals NHS Trust -2021 – £300,000.00 for a 62 year old who suffered negligent treatment leaving them with only 5% vision in their left eye which caused depression and their premature retirement from their job as a carer.

W v St George’s University Hospitals NHS Foundation Trust -2022 – £137,000.00 for a 47 year old for the poor management of their skin cancer which metastasised. Their life expectancy was estimated to be less than 12 months beyond settlement.

R v Betsi Cadwaladr University Health Board -2022 – £34,000.00 for a 84 year old who suffered subsidence of their total hip replacement and a grade 3 pressure sore which continued to cause pain at settlement. Causation was disputed

Client Feedback

“Jennifer was Fantastic, she deserves a medal!

“From beginning to end if I ever needed to call her, she was there.  Sometimes I called her and I got upset about losing my husband- she understood and was so lovely to me.  I’ve already recommended Fletchers to my friends.  Thank you so much”

“My agent Jennifer has been a godsend!! She has been the main person that I have had contact with, she has been reassuring, understanding and compassionate. She has answered all my questions and she asked me questions I didn’t even think of! I’ve been very happy with the service so far as my case is ongoing. Jennifer is a credit to your company, thank you”.

“Thank you for everything you have done. You have been nothing but outstanding and a credit to the practice! Thank you once again”.  

“The level of communication has been excellent. I have been dealing with Jennifer Argent who has been phenomenal. I would highly recommend Fletchers”.

“Jennifer has been extremely patient with me. Despite the long and stressful nature of this case, she’s always there to keep me up-to-date and answer any questions I have. Outstanding”

“Jennifer has been lovely and amazing and explain everything in a way that was easy for me to understand”

“My case handler Jennifer Argent has been fantastic throughout, my case has not been simple and has ended up being quite drawn out but Jennifer worked diligently and got the best outcome.”

“Made me feel at ease at all times especially when listening to my story of what happened and always feel the best is being done. Thank you very much, would highly recommend

“Jennifer is a first class solicitor all round”

“Jennifer Argent was amazing, she really connected with how I felt, what happened and made me feel reassured all the way through. She kept me fully updated with where we were and what happens next. She did an amazing job and I will always ben thankful for all the help and work that was put in. I would definitely recommend should anyone need to consult in them and a massive thanks again to all involved”

Hannah joined our Medical Negligence Department in February 2017, managing with a wide-ranging caseload with a particular interest in fatal claims.

Now, as a Senior Solicitor, Hannah supervises and develops junior members of her team and takes immense pride in delivering excellent client care and establishing a rapport with her clients to provide support throughout the claims process.

Above all, Hannah stands tall as a brilliant example of compassion and professionalism, inspiring many around her to strive for the highest standards of excellence.

Notable Cases

HN (a minor) v University Hospitals of Leicester NHS Trust, 2019: Acting on behalf of her client following a delay in diagnosing Sacral Agenesis. Achieved a settlement of £250,000.

VP [deceased] v Sundridge Developments Ltd, 2019: Acting for her client after a femur fracture so severe that the deceased was bed bound and passed away within 12 months. Achieved a settlement of £40,000 for the estate of deceased.

KL v Birmingham Women’s and Children’s NHS Foundation Trust, 2018: Acting on behalf of her client who experienced grade 3-4 pressure ulcers which healed but left client with scarring. As a result of client’s scarring, she suffered moderate depression and PTSD. Achieved a settlement of £85,000.

Kate is a Clinical Negligence Solicitor with over a decade of civil litigation experience.

Having joined the business in 2016 as a Solicitor/Specialist Litigator in the Medical Negligence Department, she was quickly recognised, both internally and externally, for her solid performance, high technical skills in civil litigation and excellent customer care. Thereafter, she joined Serious Injury Clinical Negligence Team specialising in high value amputation cases, brain and spinal injuries, but also ophthalmic, paediatric, colorectal, neurological and neurosurgical matters; orthopaedic, obstetrics and gynaecological, and complex fatal incidents.

Kate’s Team is a designated Team to deal with amputation cases. She has close affiliation with the Amputation Foundation and enjoys charitable work and fundraising. Kate is also involved in the Amputation Campaign, working closely with a panel of specialists in the field on a bespoke prosthesis provision and support for an individual, in order to raise wider awareness.

Kate is a multiple nominee for the Lawyer of the Year Award.

In addition, she was ranked in the Legal 500 as one of only three Medical Negligence Lawyers in the North West in the Rising Star category in 2019 and retained her status since.

Client feedback

“My case handler Kate was brilliant! I could not be happier with how hard she and others from Fletchers fought for me to have the best outcome. Although I know I have hard days ahead I can finally move on with my life and make plans. Thank you. Oh, I honestly can’t thank you and the whole team enough! You’ve been absolutely amazing! I’ll miss our catch ups ”

“The way my case has been handled and the way I have been treated deserve a higher score than 10/10.”

“I wanted to say a big Thank You for everything you have done for me. I wanted to let you know that I was happy with you as my solicitor.  I just wanted to let you know that I appreciated all our talks. You really did help me in some very dark times. I’ll always think of you as my saviour”

“My solicitor Kate has been excellent and has kept me informed of the progress of my case at all times. I feel very happy with Kate and the empathic way she has dealt with me.”

“If Kate had got this case from the start, would have been over a long time ago, she has been fantastic”

“I would like to thank you and all the team at Fletchers for the way that you have dealt with my claim and the empathy shown. I cannot speak highly enough if the service I received. My case was dealt with in an efficient way from all members of the team. A special thank you to Kate for her quick responses to queries and her empathy.”

“Once again thank you for all your hard work settling my claim. Fantastic service. I was kept fully up to date with my case at all times whether it was by phone or email. Will definitely recommend.”

“ If I was able to meet each and everyone of the team, who cared and in many ways ‘protected’ me, I would hug them. They became ‘friends and family’. Thank you so very much”

“Thank you for your email you put a smile on my face this is great news. Thank you for all your help and hard work I understand it has been a hard job and I appreciate everything that you have done and being understanding in my case. You have been helpful and kept me updated in the process and progress with this matter”

Notable Cases

Post 4th degree tear incontinence case of CJ -v- Taunton and Somerset NHS Foundation Trust (2022) [£800,000.00]

Settled liability 65/35 for a minor EB -v- Dr Marshall (2022)

LB v ROYAL FREE LONDON NHS FOUNDATION TRUST (2021)

EDWARDS  v DR SPILL (2020) [£826,000]

RA -v  KING’S COLLEGE HOSPITAL NHS FOUNDATION TRUST (2020) [£400,000]

Kouakou -v Dr Agarwal (2020) [£700,000.00]

BRITTAN v UNIVERSITY HOSPITALS OF LEICESTER NHS TRUST (2019)

FG v BOLTON NHS FOUNDATION TRUST (2019)

MORGANS v SOUTHPORT AND ORMSKIRK HOSPITAL NHS TRUST (2019)

KNJB v AIREDALE NHS FOUNDATION TRUST (2018)

SANDBACH v EAST CHESHIRE NHS TRUST (2019)

S v EAST KENT HOSPITALS UNIVERSITY NHS FOUNDATION TRUST (2019)

SMITH v SHERWOOD FOREST HOSPITALS NHS FOUNDATION TRUST (2018)

ESSERY v UNIVERSITY HOSPITALS OF LEICESTER NHS TRUST (2018)

BEECROFT v ROYAL BERKSHIRE NHS FOUNDATION TRUST (2018)

SAMINA ZAIDI v LEWISHAM AND GREENWICH NHS TRUST (2018)

Published Cases

LB v ROYAL FREE LONDON NHS FOUNDATION TRUST (2021)

The claimant, a sixty-three-year-old woman, received £250,000 total damages after her cervical cancer remained undiagnosed and untreated for two years when a cervical smear in 2015 was incorrectly reported as normal. As a result the claimant’s tumour became surgically inoperable and she needed chemoradiation treatment which would otherwise have been avoided. That treatment led to ongoing bowel issues, severe discomfort and had a limiting effect on her mobility, her general functioning and activities.

EDWARDS  v DR SPILL (2020) [£826,000]

The claimant, a 48-year-old woman, received £826,015 total damages for the delay in referral for further investigation of her eyes in June 2014. She underwent several unsuccessful eye operations and suffered an overall reduction in her vision from 15% to 80%.

RA -v  KING’S COLLEGE HOSPITAL NHS FOUNDATION TRUST (2020) [£400,000]

The claimant, a fifty-one-year-old woman, received £400,000 total damages following the continued prescribing of high dose steroid medication for a period of two years following an erroneous diagnosis of Crohn’s disease. The long-term consequences included a prolonged period of immune and adrenal suppression and development of Iatrogenic Cushing’s Syndrome and secondary Adrenal Insufficiency, which was likely to be permanent.

Kouakou -v Dr Agarwal (2020) [£700,000.00]

The claimant, a 53-year-old man, received £700,000 total damages for the injuries to his left eye he sustained as a result of the delay in the diagnosis and treatment of glaucoma in July 2015. He suffered optic nerve damage to the left eye and lost 80-90% of the left eye visual field, with a poor long-term visual prognosis.

SINCLAIR v CITY HOSPITALS SUNDERLAND NHS FOUNDATION TRUST (2020) [ £350,000]

The claimant, a 27-year-old old woman, received £350,000 total damages for the injuries she sustained following negligent treatment for a closed comminuted fracture of the radial head in June and July 2015, although causation and injury were denied. She was left with a stiff elbow with 75 degrees fixed flexion deformity, requiring total elbow replacement within 10 years and repeated revision surgery thereafter and was unable to carry out personal care requiring bi-manual function.

MS v SHERWOOD FOREST HOSPITALS NHS FOUNDATION TRUST (2020)

The claimant, a 41-year-old man, received £140,000 total damages for the physical and psychological injuries that he sustained following a failure to diagnose septic arthritis in his knee in May 2015 although liability was denied. He suffered damage to the articular cartilage, post-traumatic stress disorder and severe adjustment disorder, had limited mobility and would require arthroplasty before the age of 50.