Welcome to the Family Clinic

Putting your family first, every time

If a member of your family has suffered medical negligence, we’re here to help. We understand your need for answers and we also know how hard it can be when you need to claim on behalf of children, elderly parents or friends. The Family Clinic is designed to get you the support you need, when you need it.

All the support you need

If you're claiming on behalf of someone else, we've got the experience to give you the right support whatever the circumstances. Use this support finder to get the answers you need. Depending on who you are enquiring for, there are different considerations and ways we can help.

Find support

Your family in safe hands

After a good deal of soul searching I took the bull by the horns and decided to contact someone to advise me and help me take the first step to right the wrongs I feel have happened to me. It was the best decision could have made.

5 stars

Our family of experts

Woman smiling at another woman

We are experts in our field, but we are also parents, sons and daughters. Our specialist Medical Lawyers are just as well known for their compassion as their ability to help. We understand your need for answers and we are committed to getting you the outcome your family deserves.

Meet our team

So, how does this work then?

The first phone call

The first thing we do at Patient Claim Line is listen. Anyone can make an enquiry on behalf of a family member or friend. All calls are dealt with in the strictest of confidence.

Getting an answer

Our legal team deals with 1 in 10 Medical Negligence cases in the UK. They see and deal with all types of situations and medical institutions and will be able to provide the best possible advice.

Taking on your case

Even if the case is for someone else, we are happy to deal with you if it is easier. Our legal team will fight to discover what happened, and what can be done to put things right. If you are entitled to compensation, they will fight to get you everything you are entitled to.

What will it cost?

We always work on a no win no fee basis. We guarantee that if we take on your case and it does not succeed, you will not pay a penny or be left out of pocket. We never ask for any upfront payments.

You don’t have to go through this alone – take the first step now