I am still having treatment, or have already made a complaint. Should I wait for that to finish before making a claim?

If a medical mistake has been made, then usually you will require further treatment. Here at Patient Claim Line, many of our clients are still undergoing treatment when they contact us, and are even still under the care of the same hospital or doctor. Also, you may have already made a complaint and be waiting for a response from the doctor or the hospital in question.

Neither of these things are things you should worry about. Doctors and hospitals have to continue to treat patients professionally at all times, regardless of whether any complaints or claims are made. They cannot refuse to treat you in the future, and cannot refuse ongoing treatment if you want to stay with the same doctor. Most doctors are okay with a second opinion, and indeed care often improves following a claim.

If you have made a complaint, there is nothing stopping you making a claim as well. In our experience people rarely get a satisfactory response, if indeed they get a response at all. Usually, getting our legal team involved is the only way to get your voice heard, or to get someone to even acknowledge that a mistake or error has occurred.

Any questions?

Our team here at Patient Claim Line always work on a no win no fee basis and are available 24/7 to answer any questions you may have.